Chantal Kezia
London,United Kingdom
Summary
Team Member with a dynamic approach and strong communication skills, excelling in fast-paced environments. Demonstrates proficiency in ensuring food quality and managing stock, contributing to enhanced customer satisfaction. Eager to leverage skills in teamwork and time management to continue delivering exceptional service and operational efficiency.
Overview
3
3
years of professional experience
Work history
Team Member
Tao Tao Ju
Whitechapel, London
10.2022 - 10.2023
- Ensured quality by checking and packing food, enhancing customer satisfaction.
- Steamed dim sum to perfection, contributing to consistent product quality.
- Managed stock replenishment and ordering, maintaining optimal inventory levels.
- Kept areas clean and organized, supporting safe and efficient work environment.
- Fostered strong teamwork in fast-paced kitchen environment, enhancing overall productivity.
Waitress
Good Fortune Club
Ealing Broadway
11.2023 - 12.2024
- Welcome guests and manage seating arrangements efficiently
- Accurately process orders and payments, enhancing guest satisfaction
- Ensure bar is well-stocked, contributing to smooth operations
- Handle reservations and takeaway orders with precision
- Maintained impeccable cleanliness standards, contributing to positive health inspections.
Front of house
Tanvan Restaurant
Ealing Broadway
02.2025 - Current
- Greeted and escorted guests to tables, fostering warm welcome.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Delivered accurate checks and processed bill payments in POS system.
- Answered telephones to take reservations or to-go orders.
- Completed opening and closing procedures, following cleaning checklists.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
Education
Bachelor of Communication - Communication / Public Relations
Pelita Harapan University
Jakarta, Indonesia 06.2016 - 5 2020
Skills
- Communication skills
- Time management
- Quick learner
- Team collaboration
Languages
English
Upper intermediate
Indonesia
Native
Timeline
Front of house
Tanvan Restaurant
02.2025 - Current
Waitress
Good Fortune Club
11.2023 - 12.2024
Team Member
Tao Tao Ju
10.2022 - 10.2023
Bachelor of Communication - Communication / Public Relations
Pelita Harapan University
06.2016 - 5 2020