Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Della Dainty

Leicester,Select

Summary

Friendly Receptionist with extensive background in various office settings. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Attentive and professional, skilled in customer service and clerical support. Experienced as public face of office and in supporting work colleagues, the business and customers alike.

Overview

41
41
years of professional experience

Work history

Administrator

Proclean Ovens
Leicestershire, Leicestershire
2015.04 - Current

Customer Liaison with regards to providing quotations and service provided. Inputting of job data and invoicing. Feedback from many customers remarking on my pleasant friendly nature and efficiency.

Vehicle Receptionist

Cox's Motors (Leicester) Limited
Leicester, Leicester
1995.07 - 1996.04

To provide reception services, greeting incoming customers in a professional friendly manner and giving knowledgeable assistance. Preparing of quotations, letters and general involvement in office administration.

Outpatients Receptionist

BUPA Hospital (Leicester)
Leicester, Leicester
1995.03 - 1995.07

To provide a courteous and highly efficient reception service for Patients, Visitors, Consultants and Staff. To include maintaining out-patient appointment records, finalising patient insurance documentation, transport organisation and account payments. To maintain confidentiality of all information acquired.

Sales Assistant

Marks & Spencer
Leicester, Leicester (Fosse Park)
1993.11 - 1994.11

Assisting in many aspects of the store including sales and cashier duties, warehouse and stock control. Always working with a smile, offering courteous, helpful advice to best meet customer needs.

Passenger Agent

Serviceair Limited (East Midlands Airport)
Derbyshire, Derbyshire
1993.04 - 1993.10

Customer Liaison to include passenger escort duties, passenger check-in, lost and found baggage, flight enquiries, and special requirements. Office management duties and flight planning.

Telephonist / Receptionist / Sales Negotiator

Andrew & Ashwell Chartered Surveyors
Leicester, Leicester
1986.01 - 1990.05

Responsible for front reception area of the practice and providing the first link between professional staff and clients. Additional duties as a Sales Negotiator - discussing and advising clients on all commercial and industrial properties available and explanation on the acquisition and leasing of properties.

Receptionist / Typist

S J B Thomas and Co
Shepshed, Leicestershire
1982.09 - 1986.03

To provide reception and secretarial services. To prepare legal documents and to manage financial aspects of the business.

Education

R.S.A Stage 1 Secretarial Diploma - Secretarial

Loughborough Technical College
Loughborough, Leicestershire
1981 - 1982

Certificate of Secondary Education -

Hind Leys College
Shepshed, Leicestershire
1979 - 1981

Skills

Approachable Friendly Nature

Understanding of Customer Needs

Organised, Punctual and Reliable

Many years of Customer Experience

Languages

English
Advanced
C1

Timeline

Administrator

Proclean Ovens
2015.04 - Current

Vehicle Receptionist

Cox's Motors (Leicester) Limited
1995.07 - 1996.04

Outpatients Receptionist

BUPA Hospital (Leicester)
1995.03 - 1995.07

Sales Assistant

Marks & Spencer
1993.11 - 1994.11

Passenger Agent

Serviceair Limited (East Midlands Airport)
1993.04 - 1993.10

Telephonist / Receptionist / Sales Negotiator

Andrew & Ashwell Chartered Surveyors
1986.01 - 1990.05

Receptionist / Typist

S J B Thomas and Co
1982.09 - 1986.03

R.S.A Stage 1 Secretarial Diploma - Secretarial

Loughborough Technical College
1981 - 1982

Certificate of Secondary Education -

Hind Leys College
1979 - 1981
Della Dainty