Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Education
References
Timeline
Generic

Delfina Rose Lameiras Smith

Liverpool,United Kingdom

Summary

Dedicated and reliable professional with extensive knowledge in dementia care, disability awareness, and personal care assistance. Skilled in maintaining professional boundaries while providing compassionate support to vulnerable clients, including activities of daily living and basic nursing care. Proficient in record-keeping, activities planning, and client advocacy, demonstrating resilience in challenging situations. Committed to delivering high-quality care and fostering a safe environment for individuals with diverse needs.

Reliable Support Worker with 5 years of experience. Delivers medication management and adapts care planning with person-centered approach. Well-versed in hoists and mobility aids. Specialises in Special Educational Needs and Disabilities (SEND) clients.

Overview

4
4
years of professional experience
43
43
years of post-secondary education
1
1
Certification

Work history

Support worker

Caring services
Liverpool, Merseyside
05.2025 - Current
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Assisted with mobility issues enabling easier movement around the home.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Helped achieve patient independence through guided tasks and activities.
  • Assured safety measures were met to prevent falls or accidents.
  • Actively listened to client concerns thus creating a comforting environment.
  • I have been working with both adults and children in schools, day centers and respite
  • I work on a 1:1 bases or within a group


Support worker

Action For Children
Stoke-on-Trent, Staffordshire
07.2021 - 10.2025
  • Facilitated patient independence through guided tasks and activities.
  • Encouraged social integration by promoting community involvement opportunities.
  • Maintained comprehensive records of patient behaviour changes for healthcare team reference.
  • Enhanced comfort levels with personal care tasks, including bathing and dressing.
  • Participated in regular team meetings to improve quality of care delivery.
  • Empowered individuals to engage in hobbies and leisure activities such as shopping and creative pursuits.
  • Attended mandatory training sessions on peg feeding, stoma awareness, first aid, and epilepsy.

Care assistant

Anchor Hanover Group
Stoke-on-Trent, Staffordshire
09.2022 - 01.2023
  • Implemented tailored dietary plans for each patient, enhancing overall health status.
  • Facilitated independence while supporting patients with daily tasks.
  • Collaborated closely with registered nurses to optimise workflow efficiency.
  • Promoted clear communication between patients and medical staff, fostering trust.
  • Organised recreational activities to enhance social interaction among residents.
  • Accurately documented daily observations to track resident progress over time.
  • Assisted with personal care tasks, ensuring hygiene and cleanliness for patients.
  • Led mobility exercises that improved physical strength in elderly residents.

McDonald's crew member

McDonald's
Stoke-on-Trent, Staffordshire
06.2021 - 11.2021
  • Delivered menu recommendations aligned with customer preferences to enhance dining experiences.
  • Maintained cleanliness standards by regularly sanitising workstations.
  • Handled high-pressure situations calmly, providing prompt solutions.
  • Executed daily operations to ensure compliance with company policies.
  • Upholded health and safety guidelines during food preparation to prevent cross-contamination.
  • Collaborated with team members to foster a productive and friendly work environment.
  • Ensured customer satisfaction through accurate and timely order fulfilment.
  • Managed queues effectively during peak hours to facilitate smooth customer flow.

Education

GCSEs - combined science

Kings ce school
Stoke on Trent
09.2015 - 09.2020

GCSEs - Religious studies

Kings ce school
Stoke-on-Trent
09.2015 - 09.2020

GCSEs - History

Kings Ce School
Stoke-on-Trent
09.2015 - 09.2020

A-Levels - Health and social care

kings ce school
Stoke-on-Trent
09.2020 - 09.2022

GCSEs - Media studies

Kings ce school
Stoke on Trent
09.2015 - 09.2020

A-Levels - Extended Certificate in Health and Social Care

Kings ce school
Stoke-on-Trent
09.2020 - 09.2022

A-Levels - OCR Sport and Physical Activity

Kings ce school
Stoke-on-Trent
09.2020 - 09.2022

A-Levels - applied science

Kings ce school
Stoke-on-Trent
09.2020 - 09.2022

GCSEs - English literature

Kings ce school
Stoke-on-Trent
09.2015 - 09.2020

GCSEs - English language

Kings ce school
Stoke-on-Trent
09.2015 - 09.2020

GCSEs - Mathematics

Kings ce school
Stoke-on-Trent
09.2015 - 09.2020

Skills

  • reliable and trustworthy
  • Dementia care knowledge
  • Professional boundaries understanding
  • Dealing with vulnerable clients
  • Basic nursing care
  • resilience in difficult situations
  • Personal care assistance
  • Personal care
  • Activities of Daily Living
  • Record-keeping
  • Activities planning
  • Disability awareness
  • Client advocacy

Affiliations

  • arts and crafts

Accomplishments

    Sports Personality of the Year – 2020

    I received this award for dedication to my studies in my Level 2 Sport Science course. I was also committed to extra curricular activities including the school and football team. I was an influential member of both teams, using my positive attitude to motivate my peers and encourage them to try their best at all times. This award was presented at the end of my Year 11 studies.

    NCS award- 2021

    In my school I participate in sport leadership and coach the children. I believe it's important to educate pupils in the significance of health and wellbeing. In order to portray the message, interactive and entertaining sessions, help engage younger individuals and make the lesson worthwhile. I have taken part of the NCS programme for 2 weeks and I was to do a social action project called power 4 poverty. As a group, we decided to raise money for the homeless by donating to a local food bank. We raised £217 in two days and divided it in half through to charities the swan bank charity and the number 11 charity. I valued this experience as I was able to work in the community and provide a service to help

    others. Moreover, I did team activities such as watersports to be able to build relationships and skills with people I hadn't worked with previously. Also, we worked alongside Port Vale and I was able to go to a football game to raise money for our organization

    During Year 10 I volunteered to enrol on a course supplied by Career Ready for a year. This opportunity enabled me to learn about the world of work whilst developing my employability skills. Throughout the year I was able to interact with a wide range of employers from different industries, who provided me with personal mentoring linked to developing my employability potential. I was able to develop a wide range of skills including communication, resilience, professionalism, teamwork and independence. I also gained experience in approaching employers and interview skills as well as how to provide a good first impression. I also developed my awareness of the importance of presentation and how to present myself within the workplace. At the end of my course, I was also provided with the opportunity to undertake a work-place visit at AO.com where I gained an insight into the work-place, their daily roles and responsibilities and the pressures that employees face on a day to day basis. I was also able to undertake a mock interview with an AO.com employer which was invaluable in developing my confidence and my ability to express my strengths during a pressured situation.

Certification

I have first aid training that is valid from the 11th June 2024 until June 10th 2027


Education

I was studying at the sixth form at The Kings CE school in Kidsgrove where I enjoyed studying BTEC Science, Level 3 Health and Social Care and Level 3 OCR Sport and Physical Activity. I have had a passion working with people from all ages. I enjoy caring and helping others, particularly to empower others to have a positive mindset to have good physical and mental wellbeing. This quality stems from my experience of living with my sibling who has autism and hyper-sensitive issues which can often lead to challenging behaviours. Equally living with a sibling with autism can be very educational and help me to change my views when being with others with special needs or special ability. These experiences have enhanced my understanding and ability to be empathetic towards people's individual needs. I learnt how to adapt to different needs by utilizing different approaches such as communication techniques to ensure this key factor is essential. I like to keep busy by putting effort into the work I do. For example, I have demonstrated being resilient and can work independently by undertaking my studies during the pandemic. I utilized time to prioritize work, seeking online support when required, researching subjects online to further my knowledge and speak to others on phone for any open discussions.

. Throughout my studies my high work ethic has led to outstanding achievements in terms of the grades that I have achieved. I am currently doing a Bachelor degree in Psychology and Sen and I am very passionate in this course as I am determined to go into a career within these subjects.


References

References available upon request.

Timeline

Support worker

Caring services
05.2025 - Current

Care assistant

Anchor Hanover Group
09.2022 - 01.2023

Support worker

Action For Children
07.2021 - 10.2025

McDonald's crew member

McDonald's
06.2021 - 11.2021

A-Levels - Health and social care

kings ce school
09.2020 - 09.2022

A-Levels - Extended Certificate in Health and Social Care

Kings ce school
09.2020 - 09.2022

A-Levels - OCR Sport and Physical Activity

Kings ce school
09.2020 - 09.2022

A-Levels - applied science

Kings ce school
09.2020 - 09.2022

GCSEs - combined science

Kings ce school
09.2015 - 09.2020

GCSEs - Religious studies

Kings ce school
09.2015 - 09.2020

GCSEs - History

Kings Ce School
09.2015 - 09.2020

GCSEs - Media studies

Kings ce school
09.2015 - 09.2020

GCSEs - English literature

Kings ce school
09.2015 - 09.2020

GCSEs - English language

Kings ce school
09.2015 - 09.2020

GCSEs - Mathematics

Kings ce school
09.2015 - 09.2020
Delfina Rose Lameiras Smith