Delenda Mendes
Beccles,Suffolk
Summary
A friendly, positive and hard-working individual who has a passion for forming meaningful connections with people and helping others. Nothing is more enriching than serving a customer with high quality, magnificent food that lingers on their taste buds. With an eagerness to learn, is committed to create a positive experience at the café.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Cashier
Beccles Fish Bar
Beccles, Suffolk
2024.08 - 2025.02
- Handled 100+ cash and card payments with precision in professional manner.
- Greeted each customer warmly, creating friendly atmosphere.
- Remained highly productive by maintaining neat and clean shop floor and storage areas.
Cashier
Superfry
Suffolk, Suffolk
2023.01 - 2023.04
- Provided customer service via telephone calls, in person by smoothly processing incoming orders.
- Accurately met customer needs by confirming their order, ensuring no mistakes are made.
Education
GCSEs -
Sir John Leman High School
Suffolk 2019.09 - 2024.06
Skills
- Customer Service - provided by greeting customers with warm welcome and solved customer queries to best of ability, utilising communication skills with kitchen to satisfy customer
- Time-management - efficiently completing tasks, maintaining clean workspace, and supporting colleagues to ensure seamless business operations
- Organised - this is demonstrated through academic attendance record of 99% which showcases punctuality, commitment and strong work ethic
- Strong communication skills - As being previous cashier, handled complaints, queries with accuracy
- Teamwork - collaboration with front of house for opening and closing procedures, cooperated well with processing incoming orders
- Empathy - relates to customer's emotions and experiences
Affiliations
- Hanging out with friends
- Swimming
- Learning a language
- Going for walks in nature
Timeline
Cashier
Beccles Fish Bar
2024.08 - 2025.02
Cashier
Superfry
2023.01 - 2023.04
GCSEs -
Sir John Leman High School
2019.09 - 2024.06