Summary
Overview
Work History
Education
Skills
Timeline
Generic
DEEPIKA

DEEPIKA

Birmingham,BIR

Summary

To obtain part time employment, I would welcome a rewarding and challenging job that not only involves my current skills, but will hopefully help me acquire some new ones.

Overview

11
11
years of professional experience

Work History

Office Administrator

BJS Distribution
Wednesbury, United Kingdom
10.2023 - Current
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Debrief the documents.
  • Data entries in excel.
  • Check missing PODs and stock issues.
  • All other admin related work.

Senior Assistant

Education Department
Delhi, India
04.2022 - 09.2023
  • Provided administrative assistance to management team.
  • Organize and maintain financial documents and data
  • Responsible to structure monthly salary for Government employees
  • Responsible to Maintain employees details.
  • Executed record filing systems to improve document management and organization.

Customer Service Representative

Transport Department
Delhi, India
10.2016 - 04.2022
  • Review files, records, and other documents to obtain information in response to the concerned request.
  • Guided employees in handling difficult or complex problems.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

Junior Assistant

Training and Technical Education Department
Delhi, India
02.2013 - 09.2016
  • Typing, compiling and preparing reports, presentations
  • Providing administrative services, including phone and email correspondence, and handling incoming and outgoing mail and faxes
  • Responsible to type official letters, Notices, Notifications, and other official documents
  • Hands on experience in working with MS office
  • Maintaining official records in an efficient manner and all other admin related work.

Education

Master of Science - International Business Management

University College Birmingham
Birmingham, UK
09.2023

Bachelors of Computer Applications -

Indira Gandhi National Open University

Skills

  • Microsoft Office Expertise
  • Team Collaboration
  • Web designing (WordPress), SEO (Search Engine Optimization)
  • Experience in planning, coordinating, and facilitating physical meetings
  • Multitasking and Prioritization

Timeline

Office Administrator

BJS Distribution
10.2023 - Current

Senior Assistant

Education Department
04.2022 - 09.2023

Customer Service Representative

Transport Department
10.2016 - 04.2022

Junior Assistant

Training and Technical Education Department
02.2013 - 09.2016

Master of Science - International Business Management

University College Birmingham

Bachelors of Computer Applications -

Indira Gandhi National Open University
DEEPIKA