DEEPIKA
Birmingham,BIR
Summary
To obtain part time employment, I would welcome a rewarding and challenging job that not only involves my current skills, but will hopefully help me acquire some new ones.
Overview
11
11
years of professional experience
Work History
Office Administrator
BJS Distribution
Wednesbury , United Kingdom
2023.10 - Current
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Debrief the documents.
- Data entries in excel.
- Check missing PODs and stock issues.
- All other admin related work.
Senior Assistant
Education Department
Delhi , India
2022.04 - 2023.09
- Provided administrative assistance to management team.
- Organize and maintain financial documents and data
- Responsible to structure monthly salary for Government employees
- Responsible to Maintain employees details.
- Executed record filing systems to improve document management and organization.
Customer Service Representative
Transport Department
Delhi , India
2016.10 - 2022.04
- Review files, records, and other documents to obtain information in response to the concerned request.
- Guided employees in handling difficult or complex problems.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Answered inbound calls, chats and emails to facilitate customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Junior Assistant
Training and Technical Education Department
Delhi , India
2013.02 - 2016.09
- Typing, compiling and preparing reports, presentations
- Providing administrative services, including phone and email correspondence, and handling incoming and outgoing mail and faxes
- Responsible to type official letters, Notices, Notifications, and other official documents
- Hands on experience in working with MS office
- Maintaining official records in an efficient manner and all other admin related work.
Education
Master of Science - International Business Management
University College Birmingham
Birmingham, UK09.2023
Bachelors of Computer Applications -
Indira Gandhi National Open University
Skills
- Microsoft Office Expertise
- Team Collaboration
- Web designing (WordPress), SEO (Search Engine Optimization)
- Experience in planning, coordinating, and facilitating physical meetings.
- Multitasking and Prioritization
Timeline
Office Administrator
BJS Distribution
2023.10 - Current
Senior Assistant
Education Department
2022.04 - 2023.09
Customer Service Representative
Transport Department
2016.10 - 2022.04
Junior Assistant
Training and Technical Education Department
2013.02 - 2016.09
Master of Science - International Business Management
University College Birmingham
Bachelors of Computer Applications -
Indira Gandhi National Open University
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