Janet Wallace
Liverpool,United Kingdom
Summary
Versatile Office Administrator with over 20 years of experience in managing operations and streamlining processes. Skilled in coordinating schedules and handling administrative tasks efficiently. Strong organisational and communication skills support problem-solving in fast-paced environments. Committed to enhancing productivity and delivering high-quality service.
Overview
16
16
years of professional experience
Work History
Office Administrator
Staccato Pte Ltd
Singapore, Singapore
2020.01 - 2026.03
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Processed invoices, prepared financial reports, and conducted bank reconciliations to support the finance department.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Oversaw effective file management to keep office records up-to-date.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
Administrator
Marsden Swim School
Singapore, Singapore
2010.03 - 2019.10
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
- Managed client communications by answering phones and corresponding through email.
- Oversaw the preparation and distribution of internal communications, such as newsletters and memos, to keep staff informed.
- Completed daily billing, collections and reporting duties.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
Education
A-Levels - Office Administration
United World College of South East Asia
Singapore1993-01
GCSEs - Office Administration
United World College of South East Asia
Singapore1991-01
Skills
- Office management
- General administration
- Customer service
- Data entry accuracy
- Enquiry handling
- Bookkeeping
- Office management software
- Customer Relationship Management (CRM) system
- Microsoft Office expertise
- Scheduling
- Invoicing and billing
Languages
English
Proficient
C2
Malay
Proficient
C2
French
Beginner
A1
Hobbies and interests
My hobbies are reading books, travelling and doing Jigsaw puzzles.
I also enjoy doing long walks.
Timeline
Office Administrator
Staccato Pte Ltd
2020.01 - 2026.03
Administrator
Marsden Swim School
2010.03 - 2019.10
A-Levels - Office Administration
United World College of South East Asia
GCSEs - Office Administration
United World College of South East Asia