Deanne Betts
Northampton,Northants
Summary
Dedicated professional with a strong authoritative presence and exceptional skills in instruction implementation and effective verbal instructions. Demonstrates a student supportive attitude, ensuring flexibility in schedule and accuracy in record-keeping. Familiar with exam procedures, committed to fostering an organised and efficient learning environment.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
Company Director
Towcester Financial Planning Lt
Towcester, Northants
04.2010 - Current
- Researched best practices and trends to stay abreast with developments.
- Certified company met relevant legal and regulatory requirements.
- Represented company in public forums, enhancing brand reputation and visibility.
- Monitored operations to assess and highlight results.
Customer Service Manager
Nationwide Building Society
Northampton, Northants
04.1998 - 04.2010
- Streamlined processes for improved team efficiency.
- Collaborated cross-functionally for seamless service delivery.
- Facilitated staff development with ongoing training initiatives.
- Conducted regular meetings for transparent communication.
- Improved operational efficiency by identifying areas of improvement.
- Managed challenging situations to ensure customer satisfaction.
Education
GCSEs - General Education
Duston Comprehensive
Northampton, Northamptonshire 09.1982 - 07.1988
Skills
- Instruction implementation
- Student supportive attitude
- Effective verbal instructions
- Exam procedure familiarity
- Flexibility in schedule
- Accuracy in record-keeping
- Authoritative presence
Affiliations
- I enjoy playing Netball and going to the gym
- For the last 20 years I have juggled bringing up my 3 daughters with my Company Director duties.
- Travel is my passion
References
References available upon request.
Timeline
Company Director
Towcester Financial Planning Lt
04.2010 - Current
Customer Service Manager
Nationwide Building Society
04.1998 - 04.2010
GCSEs - General Education
Duston Comprehensive
09.1982 - 07.1988
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