Dean Griffin
Hull,East Riding of Yorkshire
Summary
Motivated AOM with 6 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Operations Manager
ABP
Hull, East Riding of Yorkshire
08.2018 - 12.2024
- Assisted leadership team in meeting and exceeding revenue goals by identifying cost saving activities.
- Supported operations manager by giving actionable feedback and assisting with administrative and operational responsibilities.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Drafted KPI reports to senior management with strategic recommendations.
- Formulating SLA's with customers.
- Assisted with smooth movement of goods and services from company to customers.
- Enabled team growth, assisting with recruitment process from start to finish.
- Evaluated operational goals, suggesting improvements and recommended actions.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Assisted in decreasing operational costs by developing new business processes and revising existing procedures.
- Worked with cross functional teams to monitor and review operational tasks against company benchmarks.
- Led and managed administrative staff to maintain smooth daily operations.
- Led and managed a team of 30+ operatives.
- Mentored staff to consistently exceed individual performance targets.
- Facilitated communication between staff, upper management and operations manager in person and through various other mediums.
- Supported resource planning of operational team.
- Monitored health and safety measures for guaranteed compliance.
- Drew up organisational reports for top management to evaluate.
- Investigated and documented operational incidents and quality variance.
- Oversaw day-to-day operations of company, maintaining operational and service standards.
- Oversaw discharge and loading of weekly contracted RO-RO and LO-LO vessels as well as discharge of timber and pulp vessels.
- Formulated lift plans for heavy lifts using a variety of cranes including Liebherr 320LHM, Liebherr STS and Gantry cranes.
- Enhanced customer satisfaction by resolving operational issues promptly.
- Optimised warehouse layout for easier access and retrieval of products.
- Ensured health and safety regulations compliance in all operations.
Port Operative
ABP
Hull, East Riding of Yorkshire
09.2013 - 08.2018
- In my role as a port operative I was tasked with a variety of roles ranging from de-vanning paperboard to a shed to discharging a steel coil ship from a gantry crane
- I gained a vast knowledge of port operations from doing so many different jobs on different areas of the dock
- I accumulated a range of 'tickets' which gave me the opportunity to operate lots of plant ranging from a 2.5T truck to a reach stacker, from tug master to a gantry crane at the AWT.
- Kept clean working areas for safe, productive warehouse environments.
- Assisted in training new operatives to help integrate into team.
- Moved or rearranged stock manually or with aid of special equipment.
- Conducted routine equipment checks to proactively address maintenance issues.
Stevedore
Jenkins Stevedores
Hull, East Riding of Yorkshire
06.2010 - 09.2013
- Working as a stevedore mainly at the Finland Terminal, I performed tasks ranging from de-vanning paper, timber and paperboard to discharging ro-ro vessels
- My main role though was forwarding the various cargo products brought into the terminal via road and sea
- Whether it was through shunting or live loading I was completely familiar and up to date with all the working practices needed to do the job competently.
- Maintained employee safety through observation of surroundings when moving cargo.
Education
GCSEs -
David Lister School
Hull, East Riding of Yorkshire 09.1986 - 07.1989
Diploma of Higher Education - Science
Hull College of Further Education
Hull 09.1989 - 07.1992
Skills
- Full and clean driving license held for 33 years
- First Aid at Work certificate 2024
- Managing Safely
- Appointed Lift Person
- Front Line Leader
- RA and SSOW workshop
- Team player
- Safety compliance
- Multidisciplinary teamwork
- Issue resolution
- Customer interaction
- Cost control
References
References available upon request.
Hobbies and Pastimes
I enjoy spending quality time with my wife and family mainly. I relish all aspects of fitness going to the gym regularly with my Dad, were we participate in a variety of classes for cardio and body building. I'm a keen footballer albeit being in the twilight of my footballing life playing for a veterans team fortnightly. I recently signed up for an over 50's team. I really enjoy and value the camaraderie of my teammates. I also enjoy baking finding the process therapeutic whilst getting a great deal of gratification when people enjoy what I have baked. Wildlife and nature play a big role in my life. going for walks on nature reserves to just encouraging the local wildlife in my garden through feeding the birds and our resident hedgehog families.
Timeline
Assistant Operations Manager
ABP
08.2018 - 12.2024
Port Operative
ABP
09.2013 - 08.2018
Stevedore
Jenkins Stevedores
06.2010 - 09.2013
Diploma of Higher Education - Science
Hull College of Further Education
09.1989 - 07.1992
GCSEs -
David Lister School
09.1986 - 07.1989
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