David Williams
Leighton Buzzard,Beds
Summary
Charismatic manager skilled in client relationship management and business development. Researches contractual obligations to decipher and mitigate vulnerabilities. Manages client expectations with proactive communication and pragmatic problem-solving.
Diligent Contracts Manager skilled in negotiation and contractual requirements. Liaises between clients and internal teams to overcome objections and define terms of service. Exceptional record of client satisfaction and loyalty.
Skilled horticulture team member adaptable to needs of different projects and knowledgeable about wide range of planting techniques, species and growing methods. Works hard to maintain space beauty and maximise growth.
Overview
27
27
years of professional experience
11
11
years of post-secondary education
Work History
Support Contract Manager
Just Ask Estate Services.
Woking, Surrey
04.2017 - Current
- Drafted and negotiated third party sub-contracts to ensure appropriate legal backout, including service levels and monitoring, was in place.
- Recruited, developed and motivated new hires, expertly building and managing dedicated team of 30 staff.
- Represented organisation in external negotiations with diverse set of customers.
- Understood and delivered contracts within agreed conditions and timeframes.
- Managed contract renewals and expiry of contracts based on termination dates to minimise disputes.
- Negotiated and advised on strategic service agreements to help reach project objectives.
- Developed cost-effective solutions to mitigate contractual risks.
- Led and motivated multiple on-site teams to achieve project deliverables.
- Oversaw daily operations and contract management for site teams.
- Worked on up to 3 projects simultaneously.
Contract Supervisor
New Green Services
Welwyn, Hertfordshire
01.2014 - 02.2017
- Performed daily equipment inspections, promptly reporting malfunctions for immediate repair.
- Handled overall responsibility for grounds, building and equipment care and maintenance.
- Rearranged planting beds and flower gardens seasonally.
- Operated lawnmowers and tractors to maintain large-scale areas according to customer specifications.
- Trimmed and cut hedges and trees, transporting branches and waste promptly to reduce hazards.
- Followed preventive maintenance schedule, reducing repairs and downtime for facility systems and equipment.
- Operated vehicles, equipment and machinery in compliance with health and safety regulations.
- Preserved the quality and cleanliness of grounds with scheduled grass cutting, hedge trimming and weeding.
- Managed tool, equipment and material inventory to support availability.
- Promptly completed critical tasks, working flexibly outside normal contracted hours.
- Lifted and moved heavy items in line with health and safety policies.
- Performed all-seasonal planned and reactive grounds maintenance to meet department needs.
- Managed a large across multiple contracts.
Tree Surgeon/Arbconstultant.
Heritage Tree care
Bovingdon, Hertfordshire
02.1996 - 06.2014
- Backfilled and watered soil to prepare for planting of trees.
- Conducted site surveys to evaluate safety and eligibility of areas.
- Performed diverse climbing and aerial rescue activities to assist injured climbers.
- Examined tree-related subsidence cases to aid possible resolution.
- Supported tree planting schemes to adhere to assigned service level agreements.
- Planted trees and shrubs to decorate pathways and promote clean air.
- Removed stumps to minimize the spread of infestations and disease.
- Performed various tree maintenance and felling duties to manage care.
- Carried out thorough tree inspections to diagnose possible issues.
- Prooned trees to stay clear from power lines and buildings.
- Advised clients on preserving and protection methods to support tree conservation.
- Created and confirmed Tree Preservation Orders to develop protection of various trees.
- Managed and updated tree inventory records to maintain accurate information.
- Filed arborist reports to acquire tree removal approval from the council.
Education
Higher National Diploma - Arboriculture
06.1995 - 07.2006
IOSH Managing Safely Certificate - H&S
03.2022 - 03.2022
City & Guilds level 2 Application of Pesticides. -
/2018 -
Skills
- Contract database management
- Risk mitigation
- Strategic decision-making
- Service agreements
- Recruitment processes
- Subcontract management
- Scheduling
- Workflow planning
- Staff Management
- Tech-savvy
- Public Relations
Timeline
IOSH Managing Safely - IOSH Managing Safely Certificate, H&S
03.2022 - 03.2022
Support Contract Manager - Just Ask Estate Services.
04.2017 - Current
Contract Supervisor - New Green Services
01.2014 - 02.2017
Tree Surgeon/Arbconstultant. - Heritage Tree care
02.1996 - 06.2014
Moulton College - Higher National Diploma, Arboriculture
06.1995 - 07.2006
City&Guilds NPTC - City & Guilds level 2 Application of Pesticides. ,
/2018 -
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