Muhammed Inshad
Barking,Essex
Summary
Diligent Contracts Manager skilled in negotiation and contractual requirements. Liaises between clients and internal teams to overcome objections and define terms of service. Exceptional record of client satisfaction and loyalty.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Contract manager
MK Flooring LTD
London
08.2020 - Current
- Managed and updated workload tracker to plan and monitor site activities.
- Implemented, monitored and maintained service delivery against agreed targets and contract specific requirements to achieve 40% increase in revenew.
- Represented organisation in external negotiations with diverse set of customers.
- Oversaw daily operations and contract management for site teams.
- Led and motivated multiple on-site teams to achieve project deliverables.
- Understood and delivered contracts within agreed conditions and timeframes.
- Placed and managed subcontractor orders based on project needs.
- Conducted site surveys, visits and inspections ahead of deadlines.
- Led teams in providing customer-focused, cost-effective, and efficient service to clientele.
- Coached and mentored junior employees, delivering guidance and building strong, capable teams.
- Built and sustained strong professional relationships with key stakeholders.
Site engineer
Malabar Constructions
Kerala, India
05.2017 - 07.2017
- Prepared and reviewed engineering specifications, scopes of work, schedules of payments and associated documents.
- Minimised project risks, conducting structural monitoring to ensure maximum safety and stability.
- Communicated with clients and client representatives, attending regular meetings to update on progress.
- Documented daily progress, incidents and issue resolutions for accurate site records.
- Completed projects on time and within budget by collaborating with contractors, architects and public authorities.
- Checked technical drawings for adherence to standards, maintaining operational compliance.
- Estimated labour and material requirements to enable accurate budget planning.
Business development associate
Byjus Think and Learn Pvt. LTD
Bangalore, India
08.2016 - 03.2017
- Nourished client relationships, cultivating trusting rapport and offering incentives to promote retention and satisfaction.
- Qualified leads and managed pipeline to drive continuous growth.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Consistently exceeded revenue targets through new account development.
Education
Master of Science - Project Management
BPP University, London
London 08.2020 - 02.2022
Master of Science - Construction Management
University of East London
London 10.2018 - 06.2020
Bachelor of Science - Civil Engineering
Alliance University, Bangalore
India 08.2012 - 08.2016
Skills
- Strategic decision-making
- Contract variations
- Risk mitigation
- Integrative negotiation
- Contract database management
- Subcontract management
- Contract review procedures
- Customer-focused
- Service agreements
- Rights and obligations briefings
Languages
English
Fluent
Arabic
Intermediate
Malayalam
Native
Hindi
Advanced
Tamil
Fluent
Urdu
Advanced
Timeline
Contract manager
MK Flooring LTD
08.2020 - Current
Master of Science - Project Management
BPP University, London
08.2020 - 02.2022
Master of Science - Construction Management
University of East London
10.2018 - 06.2020
Site engineer
Malabar Constructions
05.2017 - 07.2017
Business development associate
Byjus Think and Learn Pvt. LTD
08.2016 - 03.2017
Bachelor of Science - Civil Engineering
Alliance University, Bangalore
08.2012 - 08.2016
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