David White
NORWICH,NORFOLK
Summary
A highly motivated and driven professional with expertise in booking systems and dealing with multiple companies to create bespoke packages for clients. Fluent in French and Spanish, leveraging language skills to enhance client communication and service delivery. Proficient in Galileo, Excel, and Word, demonstrating strong technical capabilities. Committed to achieving excellence in travel coordination and client satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Travel specialist
My Canada Trips
Home based, Norfolk
05.2023 - Current
- Handled all aspects of cruise holidays from booking cabins to organising shore excursions, offering comprehensive service.
- Optimised client budgets by strategically planning cost-effective travel options.
- Streamlined travel arrangements by leveraging industry connections and expertise.
- Managed end-to-end execution of corporate travel arrangements leading to increased client retention rate.
- Creating Be-spoke Canadian Holidays as my role is predominantly the Canadian Market
Sales manager
Flooring Superstore
Norwich, Norfolk
06.2021 - 04.2023
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Developed robust client relationships for improved business growth.
- Propelled company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
- Negotiated lucrative contracts to secure long-term client commitment.
Sales advisor
Canadian Affair
London, City of London
03.2018 - 05.2021
- Increased sales through effective negotiation and persuasion techniques.
- Educated customers on warranties and return policies for transparency.
- Facilitated smooth checkout process, enhancing customer satisfaction levels.
- Collaborated with the marketing team for successful product launches.
Professional Tennis Player
Myself
World , Norwich
07.2007 - 03.2018
- Fostered good relationships with coaches, trainers and team members, promoting a positive training environment.
- Worked intensely on serve technique, achieving increased shot precision.
- Undertook responsibility of maintaining physical condition outside of scheduled training hours.
- Enhanced agility and footwork through targeted drills, leading to improved court movement.
Education
Personal Trainer Level 3 - Human Performance
Stonebridge
LondonAirline Customer Service - Airlines
IATA
LondonGCSEs 7 Passes -
St Beds School
Eastbourne, East SussexSkills
Languages- Speak Fluent French and Spanish
Galileo experience
Excel
Word
Booking systems
Dealing with Multiple companies to book be-spoke packages for clients
Driven
Motivated
Affiliations
- Tennis
- Football
- Darts
- Fishing
- Travelling
Accomplishments
I have won Multiple tennis titles
the Main title being the NJCAA national championship in America in 2011 and was made a first team all american
Certification
First Aid Training
Cruise training
Rocky Mountaineer Training
Upsell Training
Languages
French
Fluent
Spanish
Advanced
Timeline
Travel specialist
My Canada Trips
05.2023 - Current
Sales manager
Flooring Superstore
06.2021 - 04.2023
Sales advisor
Canadian Affair
03.2018 - 05.2021
Professional Tennis Player
Myself
07.2007 - 03.2018
Personal Trainer Level 3 - Human Performance
Stonebridge
Airline Customer Service - Airlines
IATA
GCSEs 7 Passes -
St Beds School