Charlie Conaghan
Leicester,Leicestershire
Summary
I am experienced within the hospitality industry, focusing on food and beverage service. Always with the goal of enhancing customer experience through excellent customer service and attention to every detail. Profficient in multitasking, team collaboration, and always holding myself to high standards to further ensure restaurant success. Being a part of a restaurant that sees many foreign guests means having to be knowledgeable on their customs. Making them feel as comfortable as possible, often through conversing in their chosen language.
I am an extremely driven individual whilst also being adaptable. Proven ability to communicate effectively while maintaining good time management.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
F&B assistant
Novotel Hotel
Leicester, Leicestershire
04.2021 - Current
- Crafted cocktails and beverages tailored to customer preferences.
- Facilitated communication with foreign customers in native languages.
- Maintained composure and efficiency during peak shifts.
- Collaborated effectively within team to enhance service delivery.
Volunteer teaching assistant
Swansea University
Neath, Neath Port Talbot
09.2022 - 12.2022
- Prepared educational materials to facilitate instruction and learning activities.
- Encouraged student participation in class activities, leading to increased engagement and enthusiasm for learning.
- Managed an entire class in French for over 3 months.
Education
Bachelors Degree - Modern Languages with Translation & Interpretation
Swansea University
Swansea 08.2021 - 05.2025
Skills
- Being sporty is a huge part of my life; consistently going to the gym 5 times per week and playing either football or basketball multiple times per week
- Taking pride in my composure under stressful circumstances, always managing to remain calm and collected in order to tackle the problem efficiently
- Currently I can speak a total of 4 languages, 2 of which being fluent in English and French (C1) Working towards my C1 Classification in Spanish and my A2 Classification in Dutch
- Communication is key in the hospitality industry, an area which I excel is
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Affiliations
- Working out at the gym
- Playing football and basketball
- Learning foreign languages
Accomplishments
I have led numerous group orientated assignements for my Bachelor's Degree, ensuring everyone has a role and helping where I can.
Languages
Spanish
Upper intermediate (B2)
French
Advanced (C1)
Dutch
Elementary (A2)
Timeline
Volunteer teaching assistant
Swansea University
09.2022 - 12.2022
Bachelors Degree - Modern Languages with Translation & Interpretation
Swansea University
08.2021 - 05.2025
F&B assistant
Novotel Hotel
04.2021 - Current
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