David WHEELER
Wakefield
Summary
Reliable Residential support work always ready for cleaning assignments and willing to work hard to meet targets. Trained in cleaning different types of spaces and adaptable to changing requirements between jobs. Careful to check work and maintain strict quality standards.
Overview
19
19
years of professional experience
Work history
Residential support worker
Lifeways
Castleford , West Yorkshire
2015.09 - 2025.11
- Supported individuals with daily living activities, ensuring comfort and safety throughout their routines.
- Assisted in development and implementation of personalised care plans tailored to individual needs.
- Facilitated social and recreational activities, promoting engagement and community integration for clients.
- Monitored and documented client progress, maintaining accurate records to support ongoing care assessments.
- Implemented behaviour management strategies to promote positive interactions and reduce challenging behaviours.
- Trained and mentored new staff, sharing best practices and fostering supportive work environment.
- Encouraged independence amongst residents by assisting them in mastering day-to-day tasks.
- Communicated effectively with families, offering reassurance and updates on resident progress.
- Administered medication following physician guidelines, ensuring correct dosages at all times.
- Maintained cleanliness, enhancing living conditions for residents.
- Upheld strict confidentiality protocols safeguarding privacy rights of all those residing within the home.
- Provided emotional support for residents in distress.
- Coordinated meal preparation and distribution, ensuring balanced nutrition for all residents.
- Helped arrange transport for appointments outside the residence, guaranteeing timely attendance by all parties involved.
- Ensured safety by monitoring residential environment regularly.
- Conducted routine checks during night shifts to maintain a secure environment for everyone in residence.
- Delivered personal care whilst preserving dignity and respect of each individual resident.
- Improved resident wellbeing with individualised care plans.
- Kept accurate records to ensure continuity of care for residents.
- Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
- Deescalated tense situations through use of effective communication strategies, maintaining peace within the residential facility.
- Promoted social inclusion by supporting individual interests, hobbies and social activities.
- Optimised resident comfort by maintaining a homely, stable and caring environment.
- Worked with residents to develop life skills, including how to prepare meals and keep areas clean.
- Provided intimate care, enabling residents to maintain personal cleanliness and hygiene.
- Supervised patients during outings and physical activities, promoting dignity and independence.
- Liaised with family members to organise activities and deliver updates on client progress.
- Promoted community engagement and sense of belonging.
- Delivered compassionate care in residential homes, community settings, and homes of service users.
- Helped patients to take medication as prescribed by medical professionals.
- Assisted patients with daily personal, hygiene and incontinence care.
- Administered medication to safeguard health and wellbeing.
- Adopted person-centred approach in all aspects of care-giving.
- Administered oral and topical medication following instructions from medical personnel.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Established and maintained working relationships with clients based on trust and non-judgement.
Warehouse worker
Tangerine confectionery
Pontefract , West Yorkshire
2014.09 - 2014.12
- Oversaw daily operations within warehouse to ensure efficient workflow and adherence to safety protocols.
- Implemented best practices for packaging and labelling to enhance product presentation and customer satisfaction.
- Followed health and safety guidelines with diligent use of protective gear.
- Kept warehouse clean, ensuring a safe working environment.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Coordinated with team members for effective task completion.
- Packed orders accurately to prevent damages during transit.
- Completed work following safety rules for best working practices.
- Performed duties safely in line with warehouse rules, promoting best working practices.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
- Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
- Cleaned and tidied work areas to meet inspection requirements.
Sales assistant
Scope
Wakefield, West Yorkshire
2011.07 - 2013.07
- Managed stock levels and organised merchandise displays to enhance customer experience.
- Collaborated with team members to maintain a clean and welcoming sales environment.
- Managed till operations smoothly, reducing waiting time for customers.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Followed company procedures and guidelines for smooth retail operations.
- Updated product labelling and pricing to reflect discounts and offers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Helper
Destiny Church Wakefield
Wakefield, West Yorkshire
2007.04 - 2009.03
- Supported event preparations by setting up venues and arranging necessary equipment.
- Collaborated with team members to maintain cleanliness and organisation of communal spaces.
- Utilised correct lifting techniques for handling heavy items safely and efficiently.
- Supported other staff members, fostering a collaborative work environment.
- Managed waste disposal properly, promoting a cleaner and safer environment.
- Maintained cleanliness of work equipment with routine checks and cleanups.
- Followed instructions accurately to meet company standards.
- Cleaned and arranged living areas to maintain attractive appearances.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Education
BTEC - Health and Social Care
Wakefield college
Wakefield09.2014
GCSEs - Mathematics
Wakefield college
Wakefield 09.2009
BTEC - First Dip Public Services
Wakefield college
Wakefield 09.2008
GCSEs - English Literature
Wakefield college
Wakefield 09.2007
BTEC - First Dip ICT
Wakefield college
Wakefield 09.2007
GNVQ - Science Education
Outwood School
Outwood 09.2006
GCSEs - Religious Education
Outwood School
Outwood 09.2006
Skills
- Compassionate approach
- Medication administration
- Basic Life Support (BLS)
- Multi-agency collaboration
- Active listening skills
- personal care support
- Food prep
- Behavioral control
- Driver's license
- Conflict resolution
- Personal care assistance
- Food safety certification
- Reinforcement strategies
- Safety training
- Fire safety education
- Conflict resolution techniques
- Policy compliance
- Autism awareness
- Manual handling
- Behavior management
- Technical documentation
- Employee development
- Personal care assistance
- Client-centered approach
- Meal assistance
- Maintaining confidentiality
- Dependability
- Meal prep
- Social support initiatives
- Manual handling
Timeline
Residential support worker
Lifeways
2015.09 - 2025.11
Warehouse worker
Tangerine confectionery
2014.09 - 2014.12
Sales assistant
Scope
2011.07 - 2013.07
Helper
Destiny Church Wakefield
2007.04 - 2009.03
BTEC - Health and Social Care
Wakefield college
GCSEs - Mathematics
Wakefield college
BTEC - First Dip Public Services
Wakefield college
GCSEs - English Literature
Wakefield college
BTEC - First Dip ICT
Wakefield college
GNVQ - Science Education
Outwood School
GCSEs - Religious Education
Outwood School