David Sandham
Glasgow,Lanarkshire
Summary
A History and Archaeology graduate with successful customer service experience seeking employment
Overview
3
3
years of professional experience
Work History
Safety Steward
The Royal Edinburgh Military Tattoo
07.2024 - 08.2024
- Contributed to the smooth operation of the event by ensuring that all customer needs were being met.
- Guided customers to and from their seats and answered any questions from customers.
- Remained vigilant to ensure customer safety and stepped in to prevent dangerous behavior such as smoking or leaning over ledges.
- Assessed customer needs and provided assistance when possible.
- Worked as part of a team and communicated effectively with colleagues and members of the public.
Supply Venue Assistant
Linlithgow Burgh Halls
06.2022 - 08.2022
- Assisted in café operations and supported event coordination for weddings and other functions.
- When contributing to the operation of the café, I took customer orders, delivered food and drinks, washed dishes and cleaned tables.
- Supported event execution by preparing and delivering food and drinks, setting up and clearing tables, and organising event spaces.
- When working at both the café and during events, I had to deal with any questions or issues that customers may have.
- Employed effective communication skills with both customers and other staff and worked as part of a team.
Volunteer
Linlithgow Museum
11.2021 - 06.2022
- Ensured a positive visitor experience and contributed to maintaining the museum.
- Cleaned the exhibits to make them presentable to visitors.
- Assisted in running the museum shop by dealing with sales.
- Ensured visitor satisfaction by answering any questions that visitors had and providing further information about the history of Linlithgow.
Education
Undergraduate MA - History and Archaeology
University of Glasgow
06-2026
Linlithgow Academy
01-2022
Skills
- Health and safety
- Customer service excellence
- Communication skills
- Teamwork skills
- Problem resolution
- Time management
- Self-motivation
- Essay and report writing skills
Experience Gained at University
March 2025 – March 2026
Glasgow University Fencing Club Men's Team Captain
- Organised team try-outs and was responsible for team selections for BUCS (British Universities and Colleges Sport) matches.
- Coordinated with other committee members to plan transport and accommodation for the team for away matches.
- Motivated and supported teammates during matches.
March 2024 – March 2025
Glasgow University Fencing Club Secretary
- Took meeting minutes.
- Coordinated with the Treasurer and Team Captains to organise transport and accommodation for the teams to match fixtures.
- Checked the Secretary's email account regularly and passed on information to the relevant committee members.
Timeline
Safety Steward
The Royal Edinburgh Military Tattoo
07.2024 - 08.2024
Supply Venue Assistant
Linlithgow Burgh Halls
06.2022 - 08.2022
Volunteer
Linlithgow Museum
11.2021 - 06.2022
Undergraduate MA - History and Archaeology
University of Glasgow
Linlithgow Academy