David Rowley

• Assisted in identifying investment opportunities within energy sector to support deal closures.
• Cultivated relationships with clients and suppliers to encourage ongoing business development.
• Conducted forensic diligence to aid in informed decision-making.
• Collaborated with traders and brokers to facilitate contract negotiations.
• Developed tailored solutions for complex trade challenges to assist in operational efficiency.
• Reviewed energy market data to support strategic trading initiatives.
• Performed research on global energy markets to contribute to informed decision-making.
• Compiled reports on commodity prices to support business strategies.
• Monitored compliance with regulatory standards by adhering to industry regulations.

• Directed team members, achieved project objectives efficiently.
• Negotiated contracts with suppliers for best possible rates.
• Resolved issues swiftly, minimised project delays.
• Ordered materials, maintained cost-effective operations.
• Facilitated smooth communication with clients for outstanding customer satisfaction.
• Monitored construction progress, ensured alignment with planned timelines.
• Adhered to all local and national building codes during construction phases.
• Conducted regular inspections to maintain excellent quality standards.
• Handled budgeting tasks effectively, ensured profitable undertakings.
• Coordinated with surveyors to establish legal boundaries.
• Enhanced property value by implementing innovative designs and features.
• Completed building projects on time by effective schedule management.
• Secured planning permissions for successful project initiation.
• Identified potential risks, implemented mitigation strategies.
• Optimised space utilisation by insightful layout planning.
• Managed subcontractors, ensured quality workmanship.
• Maintained tidy sites through diligent waste management practices.
• Oversaw design, planning and construction of all assigned projects.
• Facilitated refurbishment, conversion and renovation projects in collaboration with cross-functional teams.
• Managed large- and small-scale development projects from concept through construction.
• Sought profitable real estate investment opportunities, thoroughly researching market trends to evaluate potential ROI.
• Pitched and presented future development opportunities to clients.
• Managed monthly reporting and status updates for project progress and milestones.
• Work closely with investment teams to address financial analysis and profit forecasting.
• Carried out thorough market research to validate project viability and profitability.
• Managed and directed teams and coordinated logistics to support project requirements.
• Supervised work of contractors and subcontractors to achieve targets against deadlines.
• Liaised with clients to determine scope of work and project requirements and provided regular updates during work.

• Performed thorough investigations into reported incidents, leading to accurate record-keeping.
• Ensured safety by routinely patrolling and conducting security checks.
• Determined project schedules and kept projects on track using proactive adjustments to workflow.
• Delivered on revenue targets and service KPIs.
• Provided customer service to improve overall visitor experience.
• Executed assigned duties responsibly thus meeting departmental expectations consistently.
• Wrote detailed reports, aiding in case documentation.
• Increased operational efficiency by streamlining administrative processes, took a paper system and made it digital, while training staff on how to develope the system I was buiding.
• Maintained high standards of personal conduct, contributing to a positive work environment.
• Collaborated with colleagues for effective teamwork.
• Assisted during special events and large-scale operations ensuring smooth running of activities.
• Worked diligently under pressure whilst preserving high-quality output.
• Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
• Improved team efficiency with regular training sessions.
• Facilitated smooth communications between departments for better coordination.
• Conducted risk assessments to ensure public safety.
• Handled sensitive information with discretion and professionalism.
• Streamlined processes using lean methodologies, improved operational efficiency significantly.
• Coached junior staff members; strengthened their skills and knowledge in the field of project management.
• Encouraged innovative thinking amongst team members resulting in unique solutions for complex problems.
• Handled confidential information, ensuring privacy and compliance.
• Ensured GDPR compliance through data and risk management.
• Submitted data-driven reports to senior leaders, informing future compliance planning and strategy.
• Implemented electronic ways of working across the unit in line with Surgeon Generals policy.
• Ensured compliance with data protection regulations throughout all research activities.
• Maintained compliance with GDPR whilst managing sensitive patient data effectively.
• Conducted regular audits of benefit data to maintain accuracy and compliance.
• Updated and managed database records to facilitate regulatory compliance checks.
• Reviewed medical records for personal injury claims, ensuring appropriate compensation was awarded.

• Coordinated staff training sessions to enhance skills and knowledge.
• Reduced waiting times by overhauling appointment booking procedures.
• Launched a patient feedback program to improve service quality.
• Mitigated risks by enforcing strict health and safety protocols within the practice.
• Implemented new scheduling system for improved patient flow.
• Developed comprehensive operational policies to ensure regulatory compliance.
• Fostered an inclusive culture within the practice, promoting staff retention rates.
• Maintained optimum stock levels through careful inventory management.
• Fostered strong relationships with patients through excellent communication skills.
• Facilitated successful audits through meticulous record-keeping and documentation.
• Increased patient engagement with implementation of educational materials around the practice.
• Promoted positive working environment with regular team meetings and communication.
• Managed staffing schedules, ensuring optimal coverage during peak times.
• Liaised effectively with medical professionals for seamless care coordination.
• Handled complaints professionally, resulting in increased patient satisfaction levels.
• Coordinated regular staff meetings and performance reviews to meet practice objectives.
• Arranged duty and holiday rotations, liaising with staff to provide satisfactory coverage.
• Coordinated and approved annual leave and long service leave for non-medical staff.
• Communicated agreed practice policy to staff and introduced systems for support.
• Oversaw and developed effecient appointments system, reducing patient wait times.
• Monitored and evaluated performance of practice, suggesting improvements to save on operating cost.
• Maintained accounting systems for all income, expenses and allocations.
• Responded promptly to general enquiries and record requests from physicians to minimise patient service delays.
• Managed daily service operations through strategic care planning.
• Set and monitored performance targets for optimised service-user care.

• On the 140 expedition air wing, which meant I was standby for 5 days notice to deploy out overseas to set up a unit and base camp.
• Trauma Risk Management (TRiM) manager for mental health.
• Improved team efficiency with regular training sessions.
• Facilitated smooth communications between departments for better coordination.
• Provided customer service to improve overall visitor experience.
• Conducted risk assessments to ensure public safety.
• Maintained high standards of personal conduct, contributing to a positive work environment.
• Wrote detailed reports, aiding in case documentation.
• Worked diligently under pressure whilst preserving high-quality output.
• Actively participated in community engagement initiatives fostering good relations between the force and local residents.
• Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
• Assisted during special events and large-scale operations ensuring smooth running of activities.
• Ensured safety by routinely patrolling and conducting security checks.
• Collaborated with colleagues for effective teamwork.
• Managed conflict resolution for maintaining peace in the facility.
• Handled sensitive information with discretion and professionalism.
• Executed assigned duties responsibly thus meeting departmental expectations consistently.
• Increased operational efficiency by streamlining administrative processes.
• Maintained impeccable uniform and equipment, representing department professionally in all interactions.
• Maintained order and security at public events, defusing tense situations proactively.
• Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
• Kept sensitive intelligence safe and secure from unauthorised access.
• Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
• Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
• Mentored employees to maximise development potential.
• Planned staff and resources within business budgets for minimised expenditure.
• Implemented organisational policies for smooth service delivery.
• Made sure contractual obligations were met ahead of agreed service delivery.
• Enhanced patient comfort by providing emotional support and compassion.
• Coordinated with families to provide education on coping strategies thus increasing family support for patients.
• Maintained up-to-date knowledge of relevant legislation including Children Act 1989 and Mental Capacity Act 2005.
• Advocated for patients' rights, ensured their protection and dignity.

• Stepped up to be practice manager in their absence, taking over the whole department due to maternity leave and staff shortages.
• Liaised effectively with medical professionals for seamless care coordination.
• Increased patient engagement with implementation of educational materials around the practice.
• Managed staffing schedules, ensuring optimal coverage during peak times.
• Fostered strong relationships with patients through excellent communication skills.

• Manager of the equipment stores for emergency equipment and making sure everything was serviced and fit for purpose
• Evaluated new pharmaceutical products for inclusion in inventory selection.
• Conducted comprehensive audits to ensure regulatory compliance.
• Oversaw medication dispensing, ensuring accuracy and quality control at all times.
• Improved revenue from over-the-counter sales by displaying popular items prominently.
• Allocated work efficiently among technicians, maximising productivity levels.
• Maintained high standards of cleanliness throughout the pharmacy ensuring a hygienic environment.
• Streamlined inventory management for improved drug supply reliability.
• Implemented effective stock rotation system preventing drug expiry issues.
• Developed strategic plans to optimise pharmacy performance.
• Boosted staff morale with regular training and development sessions.
• Adhered strictly to ethical guidelines protecting patients' rights and confidentiality.
• Enhanced patient care by implementing efficient pharmaceutical services.
• Managed daily pharmacy operations, resulting in smooth workflow.
• Ensured accurate prescription processing, enhancing patient safety.
• Handled customer queries promptly and professionally, improving customer satisfaction rate.
• Resolved conflicts within the team effectively, maintaining a harmonious work environment.
• Led team meetings, fostering open communication amongst staff members.
• Resolved problems encountered by patients, Doctors and healthcare providers.
• Gave timely and accurate advice to healthcare professionals and patients.
• Maximised pharmacy teams' productivity through strategic staff planning.
• Oversaw dispensary and maintained smooth daily operations.

• Resolved employee conflicts with tactful mediation strategies.
• Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
• Organised staff holiday schedules without disrupting workflow continuity.
• Liaised with IT department to rectify technical issues promptly.
• Facilitated staff training sessions to enhance productivity and job satisfaction.
• Prepared detailed reports for senior management's strategic planning.
• Ensured smooth day-to-day operations with diligent oversight of office tasks.
• Handled incoming correspondence, resulting in timely responses and decision-making.
• Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
• Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
• Coordinated office workflow and implemented improvements to drive efficiency and productivity.

• Rescue and evacuation of crash causalities.
• Mass causalities rescue.
• Attended training sessions regularly for maintaining up-to-date knowledge on emergency procedures.
• Reported post-incident findings to superiors accurately and promptly.
• Taking consumable water samples off the air frames.
• COSHH.
• Medical Admin.

• Championed cross-functional collaboration; enhanced shared understanding of organisational goals.
• Conducted kaizen events to foster an environment of continuous learning and improvement.
• Initiated value stream mapping exercises, leading to streamlined processes.
• Led training sessions to enhance employees' understanding of lean techniques.
• Drove the adoption of 5S methodology across departments; led to cleaner, safer work spaces.
• Developed standard operating procedures; ensured consistency in task execution across teams.
• Mentored staff on Lean strategies, ensuring significant efficiency gains.
• Conducted regular lean audits to ensure compliance with standards.
• Streamlined workflow by implementing Lean methodologies and practices.
• Championed process improvements to boost overall operational efficacy and cost savings.
• Implemented measures, achieving reduction in waste throughout the organisation.
• Cultivated culture of continuous improvement using Lean facilitation skills.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Improved efficiency and productivity by acquiring new skills.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Medical admin duties.
• Pre - liminary investigations.
• COSHH.
• Risk Assessments.
• Working in the pharmacy as an assistant to the pharmacy manager.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Medic Admin duties
• Crash rescue, air field casualties.
• Vaccination parades.

• Completed comprehensive training courses to support role as medic.
• Assisted in a hospital environment for 3 months during medical training.
• Responded to first aid emergencies with medical training expertise.
• Contributed to enhancement of medical training curriculum through innovative teaching methods.
• Gained extensive knowledge of human anatomy via rigorous medical training.
• Pharmacy training.

Completed basic military training