David Perry

During my tenure at EE, I elevated customer experience by providing expert guidance and seamlessly recommending relevant add-ons to meet individual user needs. Entrusted with facilitating FCA regulated financial agreements, I operated with uncompromising exactness to ensure full regulatory compliance. By prioritizing clear communication and rigorous accuracy, I guaranteed that clients were fully informed about their contract terms, safeguarding both the consumer and the business while consistently driving sales performance

As a dedicated professional at O2, I consistently delivered exceptional customer service while driving revenue through strategic upselling and the promotion of value enhancing add ons. My role involved executing FCA regulated mobile contracts, which required a meticulous approach to compliance and a strong attention to detail. I prided myself on my thoroughness, ensuring every customer received accurate, transparent information tailored to their specific needs, thereby fostering trust and upholding strict regulatory standards

• Monitored and refreshed displays to attract customers.
• Collaborated with the marketing team for successful product launches.
• Opening and closing the store/ Key holder
• Cashing up
• Merchandising the store
• Delivering a high standard of customer service
• Hitting tough targets
• Pushing for add on sales

• Ensuring air conditioning units met suitable standards

• meeting strict deadlines

• Working under pressure

• Facilitated smooth running of operations through efficient task management.
• Compiled data to generate comprehensive reports.

• Built strong relationships with regular customers for repeat business.
• Demonstrated products effectively leading to increased sales conversions.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.