David Onyemata

· Performed general maintenance tasks around the warehouse, ensured a safe work environment.

· Reduced damages with careful handling and storage of fragile items.

· Liaised with suppliers, resolved issues related to deliveries and supplies.

· Collaborated on stock checking routines, provided accurate inventory updates.

· Followed all health and safety guidelines, contributing to a safe workplace environment.

· Met tight deadlines by efficiently processing incoming shipments.

· Maintained high standards of visual merchandising in line with brand guidelines.

· Promoted new products effectively, leading to increased interest from customers by 10%

· Ensured stock was displayed attractively to catch the eye of potential buyers.

· Sorting and packing of customers items and goods.

· Dispatching confirmed customers' order.

· Increased customer satisfaction by providing attentive service and answering product questions.

· Handled customer complaints with tact and diplomacy, resolving issues promptly.

· Determine and enforce through functional teams, productivity, quality, and safety requirements in accordance with local and international standards

· Utilize 5S and KAIZEN principles in managing facility and staff

· Use sigma six skill in problem solving and addressing voice of customer and voice of business

· Successfully delivered on tasks within tight deadlines.

· Demonstrated respect, friendliness and willingness to help wherever needed.

· Used critical thinking to break down problems, evaluate solutions and make decisions. Reduced downtime with over 5%.

· Applied positive customer service approach to increase satisfaction levels.

Significant Accomplishments

• Met all quality expectations. Achieved first time quality pass of 90%.

• Successful lunch and implementation of 5S and KAIZEN activities in Lagos plant.

• Developed formulations for 4 new foam grades that helped increase the market share of the company.

• Drove the mattress spring production and other luxury brands.

• Achieved ISO 9001:2015 (QMS), ISO 14001:2015 (EMS), (OHSAS 18001:2007(OHS MS) certifications for Lagos plant.

· Applied critical thinking to analyze problems, evaluate solutions and select best decisions.

· In this capacity managed 3 off site production facilities for entire firm managing staff strength of 450 persons

• Developed and implemented foam 3 foam grade that saved 4% in formulation cost of flexible foam.
• Devised and implemented effective production schedules, meeting customer demands on time.
• Worked closely with sales and marketing departments ensuring alignment between demand forecasting and production planning.
• Improved product quality with rigorous quality control measures.
• Coordinated inventory control procedures, reducing wastage and excess stock holding costs.
• Managed high volume production lines, ensuring timely delivery of products.
• Oversaw daily operations to achieve high productivity levels.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.