Summary
Overview
Work history
Education
Skills
Languages
Hobbies
Timeline

David Mallender

darlington,Durham

Summary

Compassionate Senior Support Worker offering 14 years of experience. Maintaining safe, secure environments for continued best care practices and positive service user rehabilitation.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Senior Support Worker

Cygent
Darlington, Durham
10.2020 - Current
  • Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
  • Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
  • Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
  • Monitored standards of care, providing relevant training and mentoring to ensure consistently high-quality services.
  • Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
  • Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
  • Maintained safe, secure environments for service users, providing protection from possible harm or risk.
  • Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
  • Adopted person-centred approach in all aspects of care-giving.
  • Transported clients to appointments using hoists and mobility aids.
  • Helped patients to take medication as prescribed by medical professionals.
  • Participated in delivery of therapeutic care treatments under supervision of qualified staff.
  • Worked collaboratively with other support workers to maintain holistic care for clients.
  • Mentored junior staff to improve quality of care.
  • Reported on patients' health and mobility progress, maintaining excellent continuity of care.
  • Administered medication to safeguard health and wellbeing.
  • Cooked healthy meals to uplift clients and meet dietary requirements.
  • Liaised with family members to organise activities and deliver updates on client progress.
  • Assisted patients with daily personal, hygiene and incontinence care.
  • Promoted community engagement and sense of belonging.
  • Supervised patients during outings and physical activities, promoting dignity and independence.
  • Developed and implemented cohesive care plans for patients according to individual needs.
  • Coordinated movement routines for patients according to individual physical requirements.

Support Worker

Barchester Healthcare
Darlington, Durham
01.2019 - 09.2020
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.

Support Worker

Cambian Group
Darlington, County Durham
06.2010 - 01.2019
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Led group activity programmes to support independence and encourage community inclusion.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
  • Administered medication with rigorous planning and recordkeeping.
  • Improved health outcomes by delivering consistent care in collaboration with nursing team.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
  • Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
  • Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.

Education

GCSEs - Secondary School

Hurworth School
09.2003 - 06.2008
  • Maths C
  • English D
  • Science B
  • History C
  • ICT B

Skills

  • Person-centred care
  • Community integration
  • Practical decision making
  • Challenging behaviour management
  • Team management
  • Excellent verbal and written communication
  • Staff supervision
  • Care planning
  • Personal care support
  • First aid expertise
  • Medication assistance
  • Rehabilitation
  • Record management
  • Meals assistance
  • Disability assistance
  • Staff training
  • Activity planning and management
  • Rehabilitation assessments
  • Care team coordination

Languages

English
Beginner

Hobbies

Golf Football Reading Gaming  

Timeline

Senior Support Worker - Cygent
10.2020 - Current
Support Worker - Barchester Healthcare
01.2019 - 09.2020
Support Worker - Cambian Group
06.2010 - 01.2019
Hurworth School - GCSEs, Secondary School
09.2003 - 06.2008

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David Mallender