Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Timeline
Generic

David Hornby

Virtualisation and Cloud Engineer
Sheffield

Summary

Highly experienced, motivated and focused IT professional, with over 20 years commercial, comprehensive, support, project and engineering experience. Automation experience using vRO and API integration. Accustomed to working amid high security, government systems and within the finance sector. Educated to a degree level and holding multiple IT certifications, security checked to SC, MPS and CTC level. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects, with the main aim to achieve industry goals and support the company direction.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
7
7
Certifications

Work History

Virtualisation and Cloud Engineer

HSBC
Sheffield
03.2015 - Current
  • I am currently working within a Virtualisation Engineering ‘Pod’ which sets the infrastructure standards and develops automation for services running on over 10,000 ESXi hosts and 250,000+ virtual machines
  • Key projects Ownership of patch and upgrade automation for the ESXi infrastructure (vRO) Owned, developed and maintained the code used to automate the patching, upgrades and general tasks performed on ESXi hosts Produced code to pre and post check hosts, including automation of… Checking and testing network connectivity and storage Recording and comparing system values, such as build numbers and driver versions Baseline compliance checking Reduced the level of privileged access across the virtual infrastructure by coding tasks which would normally need to be performed with elevated access Provided integration of code into the vCenter GUI to assist deployment teams Produced code to utilise third party API’s to assist with the end to end workflows (e.g
  • VROps, Service Now etc.) Splunk integration via the API to enable the use of dashboard reporting

Senior Server Analyst (Project Delivery / Cloud Team)

Thales Information Systems
Doncaster
09.2012 - 03.2015
  • Pursued a passion for working with cutting edge technology within a project focused environment
  • Key projects Design and implementation of Thales system integration to NTIS (National Traffic Information Service) The build / deployment / maintenance of approximately 100 virtual machines (Windows 2008 R2 & RedHat Enterprise Linux 6)
  • Adhering to security contexts of storage systems through the use of vfilers and ipspaces (utilising NetApp 3140 filers)
  • DR design, configuration and test to invoke failover to a secondary site (using SRM and vFiler DR)
  • Nimsoft installation and configuration to monitor systems/devices on the network
  • Design and implementation of Microsoft NPS for RADIUS authentication of devices and VPN implementation
  • Installation and configuration of Gateway systems, including BlueCoatSG/AV and IronPort Appliances
  • Use and configuration of RedHat Satellite servers to deploy Linux systems and maintain system standards (using Kickstart / configuration & software channels / snippets)
  • Design and implementation of an Exchange 2013 environment
  • Implementation of Quest Authentication, WSUS and EPO AV Services
  • Infrastructure support of Oracle RAC databases
  • Build, System and design documentation.

Server Analyst (Service Improvement)

Thales Information Systems
Doncaster
03.2011 - 08.2012
  • Whist working in the service improvement team (as part of the server team), I dealt with a mixture of 3rd line issues and some occasional project work
  • General Duties 3rd Line system support for the internal Thales systems, including troubleshooting various storage, software and server issues (via CA Service Desk Manager)
  • Working on various BAU projects, this included building HA virtual environments using ESXi 4.1 & vSphere 5, provisioning and configuring storage
  • Supporting one of the most secure gateway systems in the UK (using Bluecoat / IronPort / McAfee products)
  • Troubleshooting, installing and configuring NetApp storage using OnCommand System Manager and via the command line
  • Supporting large virtual environments consisting of virtual servers and VDI desktops
  • Ensuring correct procedures were followed by 1st and 2nd line teams
  • Attending and chairing daily meetings (such as ‘scrum’ and CAB) to discuss project status / service impacting issues / upcoming system changes
  • Producing detailed design and operation acceptance documentation for projects and system build documentation for use by the server team.

Systems Administrator

Capgemini
Rotherham
03.2008 - 03.2011
  • Working for a global organisation such as CapGemini showed me what it was like to play a part in servicing the requirements of large corporate external clients
  • During my time at CapGemini I have worked for major clients such as TheTrainline.com and the Metropolitan Police
  • On both teams I dealt daily with change management, support requests and project work all adhering to ITIL standards and strict SLAs
  • General Duties - Metropolitan Police Provided prompt, accurate, and respectful 3rd Line support for 40,000 users and over 300 WinTel servers in a team of 7
  • Applied initiative when troubleshooting and resolving a variety of active directory issues across multiple locations and domains
  • Frequently resolving these complex issues with little or no supervision
  • Planned, implemented and documented group policies (GPOs)
  • Assisted in the migration of the Active Directory domain from 2000 to 2003
  • Break/fix via the EARS ticketing system
  • Adhered to ITIL practices
  • Partook in an ‘on-call’ rota approximately two weeks in every five
  • General Duties - TheTrainline.com Successfully aided the design, deployment and support over 400 Windows 2003/2008 (physical & virtual)
  • Managed the VMWare ESX server estate (V3.5)
  • Installed/configured IIS 6 and bespoke software packages
  • Monitored servers, addressing any issues raised and ensuring that contracted services were met within agreed SLAs
  • Spearheaded the design and implementation of Windows Server Update Services for servers in the domain
  • Developed and implemented service improvements for the various websites that The Trainline operates
  • Maintenance of Exchange 2007 servers
  • Supported high availability systems (using clustering and load balancing)
  • Configured server hardware
  • Break fix via the internal ticketing system
  • Adhered to ITIL practices
  • Partook in an ‘on-call’ rota approximately once in every three weeks.

IT Infrastructure Analyst

Millfold Group / EAGA Partners
Rotherham
06.2004 - 02.2008
  • Working in a small team I was responsible for maintaining the companies WinTel environment, network and security
  • One of the many major projects that I was involved in was the migration of their existing infrastructure (NT4) to a 2003 domain
  • This involved travelling to the various satellite sites and installing / configuring their new equipment and network
  • General Duties Designed, implemented and configured an Active Directory and Exchange network across 20 sites - UK wide
  • Responded to, evaluated, and prioritised incoming phone and email requests for technical assistance from users experiencing problems with hardware, software, networking, and other computer-related, Web, and telecom technologies
  • Migration of the Active Directory Domain & Exchange (2003) systems
  • Recommended and implemented a wireless system for the companies head office
  • Set up rules and maintained Checkpoint NGX firewalls
  • Researched and implemented WebSense content filtering (integrated with Checkpoint firewalls)
  • Researched and implemented Surf Control content filtering
  • Produced and test group policies
  • Installed and configured DNS and DHCP servers across the group
  • Designed and implemented a Microsoft WSUS/SUS strategy to ensure all PCs, laptops and servers had the latest security updates
  • Created structured design documents with technical diagrams.

IT Technical Engineer

Fletchers Bakery Ltd. (Northern Foods)
Sheffield
07.2002 - 06.2003
  • General Duties Provided over 200 users (on and off site) with IT support, this included hardware and software problems
  • Installation and troubleshooting of Citrix clients
  • Maintained the company’s telephone system
  • Disaster recovery and general ‘house keeping’ of RS/6000 and AS/400 systems.

Education

2:1 - Computing (Networks and Communication)

Sheffield Hallam University
Sheffield
01.2000 - 01.2004

Skills

Virtualisation: VMWare - ESXi / vSphere

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Personal Information

Driving licence: Full, Clean

References

Available on request.

Certification

BSc (Hons) Computing (Networks and Communication)

Timeline

Virtualisation and Cloud Engineer

HSBC
03.2015 - Current

Senior Server Analyst (Project Delivery / Cloud Team)

Thales Information Systems
09.2012 - 03.2015

Server Analyst (Service Improvement)

Thales Information Systems
03.2011 - 08.2012

Systems Administrator

Capgemini
03.2008 - 03.2011

IT Infrastructure Analyst

Millfold Group / EAGA Partners
06.2004 - 02.2008

IT Technical Engineer

Fletchers Bakery Ltd. (Northern Foods)
07.2002 - 06.2003

2:1 - Computing (Networks and Communication)

Sheffield Hallam University
01.2000 - 01.2004

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David HornbyVirtualisation and Cloud Engineer