Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Gurpreet Sangat

Acocks Green

Summary

System DevOps Administrator with extensive experience in cloud application deployment. Proficient in Terraform, Ansible, and Jenkins, with a strong foundation in infrastructure management and service enhancement. Skilled in Active Directory, PowerShell/Python development, and comprehensive server hardware/software, networking, security, and vulnerability management. Committed to delivering innovative solutions and optimizing IT infrastructure through continuous learning and practical experience.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

System DevOps Engineer – Public Safety Solutions (PSS)

Saab UK
02.2025 - 08.2025
  • Contributed to the design, automation, and operation of secure, high-availability infrastructure supporting critical emergency services across the UK. Worked across infrastructure, observability, and security domains in a multi-tenant, hybrid-cloud environment.
  • Key Responsibilities:
  • Infrastructure Automation: Designed and implemented provisioning pipelines using Terraform and GitHub Actions to automate deployment and configuration of VMware-based platforms.
  • Observability Stack: Deployed and maintained end-to-end observability with Grafana, Prometheus, Loki, and Tempo, enabling reliable monitoring and alerting across environments.
  • Vulnerability Management: Performed internal scans using Nessus, Tanium, and Microsoft Defender; triaged and prioritized findings based on severity and risk. Developed automated patching and reporting workflows to reduce vulnerability resolution times and improve compliance. Maintained up-to-date documentation for remediation and hardening practices in line with internal policy and external standards.
  • SIEM & Security Logging: Helped design and implement security logging pipelines to support future SIEM integration, ensuring critical logs (auth, network, system events) were collected and retained. Collaborated with InfoSec to define log baselines, improve log fidelity, and prepare for correlation across platforms using tools like Grafana, Syslog, and Cloud-native logging where applicable.
  • Incident Response & Operational Support: Supported mission-critical SAFE system deployments across regions; automated support tooling to improve response time and platform recovery during outages.
  • Vendor & Hardware Integration: Oversaw rack design, cabling, and network layout for physical infrastructure; partnered with hardware vendors to coordinate delivery and buildout of hyperconverged systems.

Principal Infrastructure Engineer – OSS & Security Operations

Vodafone / Magdalene
04.2019 - 02.2025
  • Supported UK Critical National Infrastructure (CNI) clients by designing secure OSS environments, modernizing legacy infrastructure, and ensuring operational and security compliance through hands-on engineering and vendor collaboration.
  • Key Contributions:
  • OSS Infrastructure Modernization: Designed, implemented, and documented replacement OSS environments (Live and Reference), enhancing performance, stability, and maintainability.
  • Hosted Common Platform: Led the deployment of a secure, scalable multi-tenant platform for shared OSS tooling and environments, aligned with infrastructure and monitoring standards.
  • Security & Vulnerability Management: Collaborated with internal SOC teams and third-party vendors to track, assess, and respond to emerging CVEs and released vulnerabilities. Planned and executed patching activities across production and reference systems, prioritizing based on severity and exposure. Documented mitigation steps and updated baselines to reduce recurrence and support audit readiness.
  • Automation & Tooling: Created internal tools and scripts to automate OSS provisioning, service monitoring, and reporting—reducing manual workloads and improving service reliability.
  • Operational Support: Ensured continuous uptime of deployed OSS solutions, conducted root cause analysis, and proactively maintained systems to meet CNI availability requirements.
  • Vendor Coordination: Acted as technical liaison with hardware and software vendors to deliver new services, resolve complex support issues, and maintain SLA adherence.

ICT Systems Administrator

TerraQuest
04.2017 - 04.2019
  • To leverage my expertise in web application deployment, system monitoring, and infrastructure management, along with a strong background in DevOps and cloud environments, to contribute to a dynamic team focused on delivering reliable, automated solutions for modern IT infrastructures.
  • Key Responsibilities:
  • Collaboration: Work closely with the solutions team to support and deploy web applications and websites in the vCloud environment.
  • Implementation: Successfully implemented Remote Desktop Services 2016.
  • System Monitoring: Monitor systems using Nagios.
  • Administration: Provide support and administration for Active Directory and Windows Server environments, both physical and virtual.
  • DevOps Solutions: Involved in implementing DevOps solutions to automate the deployment of new website publications.
  • Backup Management: Utilize backup software such as Veeam and Unitrends.
  • Office 365 Support: Support and administer Office 365 for users.

IT Security Engineer

Aston University
03.2016 - 04.2017
  • To utilize my skills in IT security policy creation, data encryption, and threat management to safeguard the university's digital assets. I aim to provide comprehensive support for IT security issues, administer security infrastructure, and ensure secure access to resources, thereby enhancing the overall security posture of the institution.
  • Key Responsibilities:
  • IT Security Policies: Develop and implement comprehensive IT security policies.
  • Data Encryption: Ensure the university's laptops are encrypted using Sophos Safeguard.
  • Security Support: Provide support for all IT security-related issues encountered by users.
  • Sophos Safeguard Administration: Support and administer the university's Sophos Safeguard server.
  • Threat Management: Proactively identify, assess, and mitigate potential security threats, ensuring timely response to incidents.
  • Virus Monitoring: Use Microsoft FEP to monitor and manage virus-infected machines.
  • Access Management: Manage user access to applications, file shares, and remote access services.

Assistant Application Analyst / Infrastructure Engineer

Birmingham City University
08.2015 - 03.2016
  • To leverage extensive experience in application virtualisation, server administration, and system monitoring to enhance IT infrastructure reliability and security. I aim to provide comprehensive support and deployment solutions for web servers, optimize backup and recovery processes, and collaborate effectively with support teams to ensure seamless operation and security across the university's IT systems.
  • Key Responsibilities:
  • Microsoft APPV: Provide support and administration for Microsoft Application Virtualisation (APPV).
  • Web Server Deployment: Collaborate with development teams to support and deploy Windows Web Servers using IIS.
  • Server Support: Provide support for HP servers and blade systems.
  • Application Sequencing: Sequence applications for APPV and deploy them into the live environment.
  • SCCM 2012: Assist with the administration and support of System Centre Configuration Manager (SCCM) 2012.
  • Team Collaboration: Liaise with 1st and 2nd line support teams to resolve issues.
  • Image Deployment: Develop and deploy operating system images across various hardware platforms.
  • System Monitoring: Monitor the university's systems using HPSIM, Nagios, and SolarWinds.
  • Backup Management: Utilize Veeam and HP Data Protector for backing up the university's server systems.
  • Email Security: Use FuseMail for cloud-based email security, including spam and virus filtering.
  • McAfee Administration: Administer and support the university's McAfee ePolicy Orchestrator server.
  • Patch Management: Work shifts to perform critical patchwork and updates.

Education

Bachelor of Science - Information Communication Technology

Birmingham City University
Birmingham
01.2013 - 06.2015

Skills

  • Cloud Platforms: AWS, Azure & GCP
  • Databases: MySQL, MariaDB, PostgreSQL, Microsoft SQL Server
  • Monitoring & Observability: StableNet, Grafana, Loki, Prometheus, Tempo
  • IAC / Configuration: Terraform, Ansible
  • CI/CD: GitHub Actions, AWS CodeBuild, CodePipeline
  • Programming: Python, PowerShell
  • Source Control: GitHub, GitLab, Azure DevOps, Bitbucket
  • Virtualisation: VMware vSphere, vSAN, vCenter, ESXi, Hyper-V
  • Containers: Docker, Kubernetes (EKS)
  • Threat Management: Microsoft Defender, Tenable Nessus, McAfee ePO, Sophos, Microsoft FEP, Tanium, Splunk, ClamAV
  • ChatOps: Custom Bots for Microsoft Teams, Slack, Mattermost
  • Operating Systems: Ubuntu, CentOS, Amazon Linux, RedHat, Debian, Windows 7–11, Windows Server 2003–2022

Certification

  • Microsoft – MCTS Windows 7 Configuration, MTA Security Fundamentals, MTA Networking Fundamentals, MTA Windows Server Administrator Fundamentals.
  • TRYHACKME– Various Learning Paths (Currently Studying for)

Timeline

System DevOps Engineer – Public Safety Solutions (PSS)

Saab UK
02.2025 - 08.2025

Principal Infrastructure Engineer – OSS & Security Operations

Vodafone / Magdalene
04.2019 - 02.2025

ICT Systems Administrator

TerraQuest
04.2017 - 04.2019

IT Security Engineer

Aston University
03.2016 - 04.2017

Assistant Application Analyst / Infrastructure Engineer

Birmingham City University
08.2015 - 03.2016

Bachelor of Science - Information Communication Technology

Birmingham City University
01.2013 - 06.2015

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Gurpreet Sangat