Organised and dependable field service engineer comfortable working alone or as part of a team. Successful at managing multiple priorities with a positive attitude. Excellent customer service and strong problem solving skills.
Overview
35
35
years of professional experience
3990
3990
years of post-secondary education
Work history
Field Service Engineer
Whirlpool
Fife
05.2023 - Current
Fault finding, repair and maintenance on Whirlpool, Hotpoint, Indesit & Beko domestic white goods in customer's homes
Accurately maintain van stock spare parts inventory to enable 80% first time fix success rate for customers
Provide advice and technical support to customers
Direction Driller (Onshore and offshore oil rigs)
Halliburton Energy Services
01.2012 - 09.2020
Oversee all drilling operations and troubleshoot any downhole or surface directional drilling equipment problems at the rig-site
Routinely use all MS Office software and custom built drilling software
Excellent communication and detailed instruction whilst ensuring efficiency & safety of drilling teams working on hazardous drill floors
Follow Halliburton Management System throughout all aspects of the job to ensure global service quality standards are adhered to at all times
Active participation in customer specific HSE programs and audits
Between 2005 and 2012, coordinated all field operations in Algeria, Congo, Democratic Republic of Congo, Cameroon, Gabon and Kenya
Managing field day to day operations including technical support, covering all rigs and up to 5 customers
Preparing tender submissions
Local Radiation Safety Officer in charge of all radioactive sources used in downhole geological logging tools
Overseeing all equipment failure reporting and investigation
Managing field engineers including hiring, training, staffing levels and personnel performance assessments
Stock control and ordering of drilling tool inventory, managing equipment lead times and customs restrictions
Hosting pre/post job briefings with field engineers
Logging While Drilling (LWD) Engineer
Halliburton Sperry Drilling Services
09.1996 - 03.2005
Senior rig-site LWD Engineer with ultimate responsibility for all electrical and mechanical related tool issues and the collection and interpretation of survey, geological and drilling optimisation data
Rig site customer focal point for all drilling operations
Actively participating in safety meetings, job safety analysis, permit-to-work systems and risk/hazard assessments on a daily basis
Responsibility for QC of all survey & LWD components.
Junior Operations Technician Trainee
Exxon Chemicals
08.1990 - 08.1993
Completed a three year Process Operations Technician training scheme at Fife Ethylene Plant.
Education
Whirlpool Training Centre
Peterborough
B.Eng (Hons) Mechanical Engineering -
University of Strathclyde
Glasgow
05.1996
Higher National Diploma Integrated Engineering -
Fife College of Technology, Kirkcaldy
06.1993
Skills
Excellent customer service skills
Practical with common sense approach to fault finding
Well organised
Strong attention to detail
Process improvement
Troubleshooting
Open to new challenges and experiences
Custom
Most free time is spent supporting my two boys who are signed with the DAFC pro-youth academy. I also enjoy house renovations, repairing household appliances, golf and in the winter, snowboarding when time and conditions allow.