DAVE WILLIAMS
Leeds
Summary
Diligent worker with extensive customer service experience and strong communication and teamwork abilities. Highly adaptable and able to thrive in dynamic environments, committed to contributing to team success and organizational goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Hospitality assistant
Stint
Leeds
2022.04 - 2023.04
- Worked in various venues like Pizza Express serving food to customers and assisting permanent staff with daily tasks.
- Adapted to the fast-paced demands of the hospitality industry in different environments allowing me to consistently work efficiently.
- Demonstrated exceptional levels of customer service to maintain a five-star rating.
Financial Solutions Associate
Royal Bank of Canada
Montserrat
2019.09 - 2021.09
- Consistently met service quality targets by maintaining in-depth knowledge of bank products,services and best practices.
- Handled customer inquiries to provide a higher level of service.
- Assisted colleagues for better team collaboration.
Assistant basketball coach
Montserrat Basketball Association
Montserrat
2018.06 - 2018.09
- Demonstrated various techniques during training sessions to improve players' understanding and execution during games.
- Assessed each player's skills and strengths, resulting in effective utilisation of team members.
- Provided support and guidance to athletes fostering positive team culture,enhance motivation and personal growth
Education
Bachelor of Arts - Sports Business management
Leeds Beckett University
Leeds 2021.09 - 2024.09
Skills
Communication skills
Customer service skills
Teamwork skills
Extensive sports knowledge
Adaptability
Affiliations
- Playing basketball and cricket
Timeline
Hospitality assistant
Stint
2022.04 - 2023.04
Bachelor of Arts - Sports Business management
Leeds Beckett University
2021.09 - 2024.09
Financial Solutions Associate
Royal Bank of Canada
2019.09 - 2021.09
Assistant basketball coach
Montserrat Basketball Association
2018.06 - 2018.09