DARWIN DUENAS
Essex
Summary
Safety-conscious with excellent communication skills and eye for detail. Physically dexterous with the ability to monitor premises through advanced security cameras. Adept at handling and resolving conflicts in a professional manner.
Overview
12
12
years of professional experience
17
17
years of post-secondary education
Work history
Security Officer
Dean SECURITY
London
08.2023 - Current
- Updated team and coordinated responsibilities using two-way radio system.
- Patrolled facilities to prevent crime and unruly behaviour.
- Monitored, authorised and recorded entrance and departure of vehicles and visitors.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Signed in and issued passes to visitors and contractors.
- Covered evening and weekend shifts to meet company goals.
- De-escalated threatening behaviour with firm and commanding presence.
- Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
Security Door Supervisor
GEORG JENSEN
London
12.2013 - 06.2023
- Facilitated effective complaint management with thorough incident reports.
- Facilitated effective complaint management with thorough incident reports.
- Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
- Applied crowd-control techniques to foster order and safety.
- Handled ID checks using company system, managing customer access or denial in line with company policy.
- Diplomatically resolved patron conflicts to mitigate security risks.
- Spearheaded new security measures, resulting in significant decrease in incidents.
- Carried out visitor screening and searches to enforce compliance with established policies.
- Monitored venue grounds and adjacent areas to proactively detect risks.
- Used approved techniques to defuse conflict and remove unruly guests.
- Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Created and maintained secure, safe and welcoming environment for patrons.
- Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
SECURITY GUARD
NEW BOND SECURITY LTD
London
01.2013 - 01.2014
- Patrolled store, teamwork with other security member, department so customers leavewith a good impression and experience
- Acts as deterrent to identified thief by offering them the highest standard of customerservices.
Event Security Guard
ENTOURAGE SECURITY LTD
London
01.2012 - 01.2013
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Triaged problems quickly, providing precise and clear information to enable prompt security support.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Maintained composure and professionalism while screening visitors during high-volume periods.
Education
GCSEs -
Haverstock School
London 09.1985 - 07.1991
CITY AND GUILDS LEVEL 2 - CERTIFICATE IN PROVIDING SECURITY SERVICES
DEAN TRAINING
London 09.2012 - 07.2023
BTEC LEVEL 3 - CLOSE PROTECTION
DEAN TRAINING
Londonderry, Northern Ireland 07.2012 - 07.2012
SIA LICENSE TRAINING - ADVANCED PHYSICAL INTERVENTION PRACTICAL AND TACTICAL HANDCUFFING
DEAN TRAINING
London 09.2012 - 09.2012
FIRST AID Training - FIRST AID AT WORK FOR HEALTH and SAFETY
DEAN TRAINING
London 06.2012 - 06.2012
Skills
- Customer service
- Attention to detail
- Safety and security
- Surveillance
- Radio communications
- Emergency evacuations assistance
- Security operations experience
- Physical stamina
- Security camera monitoring
- Reporting skills
- SIA licence holder
- Punctuality
- Visitor registration
- Microsoft Office
- Fire alarm testing
- Keen observer
Interests
I enjoy socializing with friends and going to the cinema and eating out.
Languages
English
Fluent
TAGALOG
Native
Timeline
Security Officer
Dean SECURITY
08.2023 - Current
Security Door Supervisor
GEORG JENSEN
12.2013 - 06.2023
SECURITY GUARD
NEW BOND SECURITY LTD
01.2013 - 01.2014
CITY AND GUILDS LEVEL 2 - CERTIFICATE IN PROVIDING SECURITY SERVICES
DEAN TRAINING
09.2012 - 07.2023
SIA LICENSE TRAINING - ADVANCED PHYSICAL INTERVENTION PRACTICAL AND TACTICAL HANDCUFFING
DEAN TRAINING
09.2012 - 09.2012
BTEC LEVEL 3 - CLOSE PROTECTION
DEAN TRAINING
07.2012 - 07.2012
FIRST AID Training - FIRST AID AT WORK FOR HEALTH and SAFETY
DEAN TRAINING
06.2012 - 06.2012
Event Security Guard
ENTOURAGE SECURITY LTD
01.2012 - 01.2013
GCSEs -
Haverstock School
09.1985 - 07.1991
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