Darren Williams
Calne,Wiltshire
Summary
Seasoned Kitchen Design Consultant and Showroom Manager with over 20 years in kitchen and bathroom design. Specialises in bespoke design, showroom sales, installation coordination, and project management from concept to completion. Utilises Articad and Fusion software to deliver tailored solutions that align with client needs and budgets.
Overview
30
30
years of professional experience
Work History
Kitchen Design Consultant
Active Plumbing Supplies
Calne, Wiltshire
04.2022 - Current
- Design bespoke kitchens tailored to customer requirements, budgets, and property layouts using industry-standard software.
- Coordinated projects from initial consultation to ordering, delivery, and installation completion, ensuring seamless execution.
- Developed strong customer relationships through professional advice and effective communication during projects.
- Work closely with suppliers and fitters to ensure projects are completed efficiently and to a high standard.
- Identified upselling opportunities for appliances and storage solutions, contributing to enhanced sales performance.
Kitchen Design Consultant / Kitchen & Bathroom Ins
Leekes
Melksham, Wiltshire
08.2012 - 04.2022
- Designed customised kitchen and bathroom layouts that aligned with customer needs and budget constraints.
- Coordinated installation schedules, deliveries, and fitting teams to ensure projects ran smoothly and on time.
- Checked and processed customer orders accurately to minimise delays, errors, and installation issues.
- Addressed customer service queries and resolved issues effectively to enhance satisfaction and loyalty.
- Fostered collaborative relationships with suppliers, contractors, and internal departments to streamline project execution.
- Developed extensive knowledge of both design and installation management within a busy retail environment.
Kitchen Design Consultant / Showroom Manager
Kitchens 4 Today
Swindon, Wiltshire
08.2010 - 08.2012
- Oversaw daily operations and showroom presentation to uphold professional standards and enhance customer experience.
- Designed kitchens based on customer specifications while balancing functionality, style, and budget requirements.
- Prepared quotations, processed orders, and ensured accurate communication between customers and suppliers.
- Provided exceptional customer service, fostering repeat business and generating positive customer feedback.
- Drove sales growth by leveraging product knowledge and applying a consultative sales approach.
Kitchen, Bathroom & Conservatory Design Consultant
Wicks
Swindon, Wiltshire
03.2008 - 07.2010
- Collaborated with customers on kitchen, bathroom, and conservatory designs, ensuring tailored solutions within a fast-paced retail environment.
- Produced practical and visually appealing layouts suited to customer needs and available budgets.
- Achieved sales targets consistently by leveraging strong communication skills and in-depth product knowledge.
- Delivered exceptional customer service while juggling multiple enquiries and design projects to meet client needs.
Supervisor / CNC Operator / Manager
Mark Wilkinson Furniture Ltd
Bromham , Wiltshire
02.1996 - 05.2006
- Supervised manufacturing departments, ensuring high-quality standards in furniture production.
- Operated CNC machinery while maintaining production efficiency and quality standards.
- Managed workflow and staff responsibilities, optimising day-to-day operational performance across departments.
- Assisted with staff training and supported continuous improvement within manufacturing processes.
- Cultivated leadership, organisational, and technical skills throughout a long-term career with the company.
Kitchen Design Consultant
Kitchens Direct
Stroud, Gloucestershire
06.2005 - 12.2005
- Guided customers in layout planning and product selection, providing practical design recommendations to enhance their kitchen spaces.
- Produced tailored kitchen designs and detailed quotations for prospective customers in a direct sales environment.
- Enhanced sales performance through effective communication and a customer-focused approach, ensuring client satisfaction.
Skills
- Kitchen Design & Space Planning
- Design Software
- ARTICAD & Fusion Software
- Installation Coordination
- Project Management
- Supplier & Trade Liaison
- Budget Management
- Showroom Management
- Sales & Upselling
- Customer Relationship Management
- Staff Training & Team Leadership
Timeline
Kitchen Design Consultant
Active Plumbing Supplies
04.2022 - Current
Kitchen Design Consultant / Kitchen & Bathroom Ins
Leekes
08.2012 - 04.2022
Kitchen Design Consultant / Showroom Manager
Kitchens 4 Today
08.2010 - 08.2012
Kitchen, Bathroom & Conservatory Design Consultant
Wicks
03.2008 - 07.2010
Kitchen Design Consultant
Kitchens Direct
06.2005 - 12.2005
Supervisor / CNC Operator / Manager
Mark Wilkinson Furniture Ltd
02.1996 - 05.2006