Summary
Overview
Work History
Education
Skills
Timeline
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Darren sanders

Summary

Dynamic Shop Manager with a proven track record at The Yard Shop, excelling in customer service and employee management. Skilled in inventory control and POS systems, I enhanced customer loyalty through effective complaint resolution and maintained a safe, inviting environment, ensuring compliance with health and safety standards.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Shop Manager

The Yard Shop
03.2013 - Current
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.

Shop Assistant

Todays Local
06.2013 - 02.2017
  • Managed inventory levels, ensuring stock availability and minimizing shortages.
  • Handled cash transactions efficiently, maintaining accuracy in daily register reports.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Daily Use of Epos Till System

Cleaning Operative

United Contract Cleaning,
08.2006 - 04.2013
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.

Installer

Nicholl Plaster Moldings,
07.2005 - 08.2006
  • Learned safety protocols for installation tasks to ensure compliance and worker protection.
  • Assisted in the assembly and installation of various Plaster products, gaining hands-on experience with tools and equipment.
  • Followed detailed instructions to complete installations accurately and efficiently, minimizing errors.
  • Collaborated with team members to streamline workflows during installation processes, enhancing overall productivity.

Crew Memember

McDonalds
07.2005 - 07.2005
  • Operated kitchen equipment safely and efficiently to prepare food items.
  • Maintained cleanliness and organization in dining and service areas.
  • Assisted customers with orders, ensuring accurate and timely service.
  • Followed food safety guidelines to maintain high hygiene standards.
  • Adapted quickly to changing customer demands during peak hours.

Education

Knockbreda High School
Upper Knockbreda Road Belfast
06-2004

Skills

  • Customer service
  • Employee management
  • Health and safety
  • Invoicing
  • Customer engagement
  • POS systems
  • Store layout

Timeline

Shop Assistant

Todays Local
06.2013 - 02.2017

Shop Manager

The Yard Shop
03.2013 - Current

Cleaning Operative

United Contract Cleaning,
08.2006 - 04.2013

Installer

Nicholl Plaster Moldings,
07.2005 - 08.2006

Crew Memember

McDonalds
07.2005 - 07.2005

Knockbreda High School

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Darren sanders