Food Runner
Big Easy
Chelsea, Royal Kensington and Chelsea
07.2023 - Current
- Optimised guest experience by maintaining knowledge of current menu items, garnishes, food and wine pairings, appropriate cutlery and glassware, beverage and cuisine.
- Helped achieve customer satisfaction score of 10 by consistently exceeding customer expectations through task 1 and task 2 .
- Regularly inspected and cleaned where the customers eat from , managing and recording incidents as they arose.
- Ensured meticulous table setting, using symmetry to create balance between table items.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
