Summary
Overview
Work History
Education
Skills
Timeline
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Faye Myers

Rochester,Medway

Summary

I have worked in hospitality for 5 years where I have developed many skills while in this environment. Such as working well in a team setting, supporting one another and taking control of a situation when someone is showing signs of needing support.

I have always been punctual , and one to be as productive as possible when at work. Using my time wisely , looking for new ways to improve the bar which can then benefit myself and my co workers.

I feel that my next step in my career is to work somewhere i can expand my knowledge and skills relating to mixology so that i can eventually progress to management .


Overview

5
5
years of professional experience

Work History

Head bartender

Big Easy
Greenhithe, Kent
06.2024 - Current
  • Maintained high cleanliness standards, ensured compliance with health regulations.
  • Managed bar operations to maintain efficiency.
  • Ordered supplies regularly, prevented stock shortages.
  • Ensured customer satisfaction by providing excellent service.
  • Oversaw bar recordkeeping and stocktaking for organised and profitable operations.

Cocktail bartender

The George Vaults
ROCHESTER, Kent
06.2022 - 06.2024
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Promptly auditing stock supplies to avoid shortages. Including preparing fresh prep myself to supply to all bars with in the venue.
  • Memorised extensive menu and meticulously crafted cocktails to meet exceptional quality standards.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Distribute roles and locations to co workers to ensure efficient service.
  • Creating two cocktails Popcorn martini and Dragon Kiss. Both being best sellers on the most recently released cocktails .

Work experience

Turning Point
Rochester, kent
08.2023 - 10.2023
  • worked on reception delivering consistently warm and welcoming experiences to clients.
  • organised my day to day calendar including meeting phone calls and deadlines for paperwork to be completed and submitted.
  • Worked along side vulnerable individuals, providing support and advice for their journey on to recovery.
  • obtained more knowledge on safeguarding and how it is used in the work place.

Bar staff

The Red Dog
Rochester, Medway
05.2021 - 04.2022
  • Delivered food and beverage orders within target timeframes, maintaining service efficiency.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Created a friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.

Fast-Food Crew Member

Haven: Papa John's Pizza
Rochester, Medway
03.2020 - 04.2021
  • Supported a fast-moving team of 15 crew members in delivering efficient food service for 200+ customers daily.
  • Minimised customer complaints by anticipating and identifying issues and initiating prompt corrective action.
  • Reduced risk of foodborne illness, following food safety and hygiene procedures across all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maximised sales, simultaneously serving customers face-to-face while managing online orders.

Education

Diploma of Higher Education - Health and Social care - Level 3

Mid Kent College
Gillingham, Kent
06.2021

GCSEs - English language, English literature, Maths, Science , health and social care level 2, History, Art

The Hundred of Hoo Academy
Rochester
06.2019

Skills

  • First aid training (certificate)
  • Training staff
  • Problem solving
  • Verbal communication
  • Organised and reliable
  • Strong communication
  • Expert multitasker
  • Training and development

Timeline

Head bartender

Big Easy
06.2024 - Current

Work experience

Turning Point
08.2023 - 10.2023

Cocktail bartender

The George Vaults
06.2022 - 06.2024

Bar staff

The Red Dog
05.2021 - 04.2022

Fast-Food Crew Member

Haven: Papa John's Pizza
03.2020 - 04.2021

Diploma of Higher Education - Health and Social care - Level 3

Mid Kent College

GCSEs - English language, English literature, Maths, Science , health and social care level 2, History, Art

The Hundred of Hoo Academy
Faye Myers