Darren Batty
swansea,west glamorgan
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
29
29
years of professional experience
1
1
Certification
Work history
Manager
Halfords Autocentre
Swansea, City and County of Swansea
02.2020 - 09.2025
- Optimised resource allocation for increased profits.
- Developed accurate sales forecasts for improved strategic planning.
- Delivered high-quality products to increase customer satisfaction.
- Facilitated staff training, resulting in better customer service.
- Implemented cost reduction measures, reduced overhead expenses.
- Liaised with suppliers to ensure timely deliveries.
- Maintained inventory control, reduced stock shortages.
- Enforced safety regulations to reduce workplace accidents.
- Fostered a positive work environment with regular team-building activities.
- Delegated tasks efficiently to maximise productivity.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Assistant manager
The Parts Alliance
Llanelli, Carmarthenshire
08.2019 - 02.2020
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Provided support to manager during audits, ensuring accurate reports.
- Streamlined store operations with efficient scheduling.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Created a positive work environment, resulting in higher employee morale.
- Monitored sales performance regularly adjusting strategies as required.
- Provided excellent customer service leading to repeat business and customer loyalty.
Technician, MOT Tester
Halfords Autocentre
Llanelli, Carmarthenshire
08.2017 - 08.2019
- Conducted diagnostic tests for identifying faults and malfunctions.
- Coordinated closely with wider team members for successful completion of tasks within deadlines.
- Conducted comprehensive risk assessments prior to every task; promoted safer work practices in the organisation.
- Improved customer satisfaction with efficient and thorough servicing tasks.
- Upheld excellent workshop safety standards by adhering to all company policies and procedures.
- Maintained high standards of workmanship with attention to detail during repairs.
- Provided top-notch customer service through clear communication about vehicle problems and solutions.
- Carried out MOT tests to certify roadworthiness of vehicles.
Industrial cleaner
AMS
Swansea, City and County of Swansea
02.2017 - 08.2017
- Performed high-standard cleaning services for increased client satisfaction in factories and warehouses.
- Cleaned hazardous materials safely, preventing potential accidents or incidents.
- Removed stubborn stains from industrial surfaces using effective techniques and suitable products.
Technician
Kwik Fit
Swansea, City and County of Swansea
03.2002 - 02.2017
- Maintained high standards of workmanship with attention to detail during repairs.
- Carried out MOT tests to certify roadworthiness of vehicles.
- Installed new car parts for extended vehicle longevity.
- Provided top-notch customer service through clear communication about vehicle problems and solutions.
- Improved customer satisfaction with efficient and thorough servicing tasks.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
Apprentice mechanic
Autogreen 2000
Swansea, City and County of Swansea
04.2000 - 11.2001
- Carried out tasks in converting vehicles to run on LPG
- Fabricating gas tank cradles to support the new tanks, running pipework and wiring throughout the vehicle ensuring no interruption to the vehicles appearance
- carrying out basic vehicle maintenance and servicing
- maintaining clean and tidy workplace
Apprentice mechanic
Autoglass Ltd [Daihatsu dealer]
Swansea, City and County of Swansea
05.1998 - 04.2000
- carried out routing maintenance on vehicles
- assisting other team members on more complex repairs, improving my experience while learning new skills
- paying attention to detail to ensure my work is of high standard
- keeping a tidy and organised workplace
apprentice mechanic
southville garages [Hyundai dealer]
Swansea, City and County of Swansea
08.1997 - 05.1998
- carried out basic routine maintenance on vehicles
- assisting other team members with more complex tasks
- keeping a clean and tidy workplace
Apprentice mechanic
west end Renault
Swansea, City and County of Swansea
07.1996 - 08.1997
- carried out routine maintenance on vehicles
- learning new skills
- assisting other team members in more complex tasks
- keeping a clean and tidy workplace
Education
NVQ Level 3 - vehicle mechanical and electronic systems
gorseinon college
Swansea, City and County of Swansea /1998 - /2000
NVQ Level 2 - vehicle fitting fast fit
Link Training
Swansea, City and County of Swansea /1996 - /1998
Skills
- Customer relationship management systems
- Inspiring motivation
- Technical proficiency
- Customer Service
- Verbal communication
- Time efficiency
- Team building
Affiliations
- enjoy socialising with friends, im part of a local pool team
Certification
- IMIAL Level 3 in automotive refrigerant handling
- IMI oxygen acetylene fuel use-safe operation, heating,cutting
Timeline
Manager
Halfords Autocentre
02.2020 - 09.2025
Assistant manager
The Parts Alliance
08.2019 - 02.2020
Technician, MOT Tester
Halfords Autocentre
08.2017 - 08.2019
Industrial cleaner
AMS
02.2017 - 08.2017
Technician
Kwik Fit
03.2002 - 02.2017
Apprentice mechanic
Autogreen 2000
04.2000 - 11.2001
Apprentice mechanic
Autoglass Ltd [Daihatsu dealer]
05.1998 - 04.2000
apprentice mechanic
southville garages [Hyundai dealer]
08.1997 - 05.1998
Apprentice mechanic
west end Renault
07.1996 - 08.1997
NVQ Level 3 - vehicle mechanical and electronic systems
gorseinon college
/1998 - /2000
NVQ Level 2 - vehicle fitting fast fit
Link Training
/1996 - /1998
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