Daria Kaletek
London,UK
Summary
Highly organised professional with expertise in customer service, team leadership, and performance improvement. Demonstrates exceptional skills in building rapport, influential communication, and utilising customer relationship management tools to enhance client satisfaction and drive product upselling. Adept at logistical planning, social media monitoring, and maintaining punctuality while fostering a positive work environment. Committed to leveraging outstanding communication abilities and responsibility acceptance to achieve operational excellence and long-term organisational success.
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
Languages
4
4
years of professional experience
Work history
Barista
PAVILON CAFFEE
London, UK
2025.08 - Current
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Collaborated with team members during busy periods improving workflow efficiency.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Provided a welcoming atmosphere to customers, promoting return visits.
Babysitter
self employed
London, uk
2023.09 - 2026.08
- Assisted children with homework, resulting in improvement in their academic performance.
- Provided safe and engaging environment by organising creative activities for children.
- Transported children to schools, social events for fulfilling their daily routine smoothly.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Demonstrated flexibility regarding scheduling needs resulting in high levels of parent satisfaction.
- Assisted in developing reading skills through storytelling sessions promoting love for books among kids.
Barista
Costa Coffee
London, UK
2022.04 - 2025.05
- Collaborated with team members during busy periods improving workflow efficiency.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Assisted in inventory control measures for effective stock management.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Provided a welcoming atmosphere to customers, promoting return visits.
Education
A-Levels - spedytor logistyk
Szkoła zawodowa
Poland 09/2018 - 05/2022
Skills
- Punctuality maintenance
- Responsibility acceptance
- Customer Service
- Performance improvement
- Highly organised
- Product upselling
- Outstanding communication
- Customer relationship management tools
- Positive language use
- Influential communication
- Social media monitoring
- Communication excellence
- Building rapport
- Team Leadership
- Logistical planning
- Basic computer knowledge
Languages
English
Fluent
Polish
Native
Affiliations
- Reading
- Traveling
Accomplishments
At the age of 21, I had pleasure of writing and publishing my book in Poland.
During my work years I had opportunity to get a Leadership position.
Timeline
Barista
PAVILON CAFFEE
2025.08 - Current
Babysitter
self employed
2023.09 - 2026.08
Barista
Costa Coffee
2022.04 - 2025.05
A-Levels - spedytor logistyk
Szkoła zawodowa
09/2018 - 05/2022