DARCEY JEUNE
Portsmouth,Hampshire
Summary
I am an experienced motivated individual in a customer facing role with exceptional social skills and communication abilities. Dedicated to following guidelines to ensure customer satisfaction. I pursue every opportunity to support team members and proactively resolve issues as they arise.
I can offer strong customer service experience with a keen eye for detail. My positive attitude enables me to work well under pressure and deliver results. I am now ready to use and further develop my communication, teamwork, and problem-solving skills in a retail sales environment.
Extremely positive and reliable, with a proven talent for customer service and able to multi-task in a fast-paced and pressured environment. I remain eager to contribute and develop in a retail sales role, enhancing customer satisfaction and operational efficiency to deliver exceptional sales results.
Overview
3
3
years of professional experience
Work history
Barista
Costa Coffee
Portsmouth, Hampshire
09.2022 - Current
- Give product recommendations, enhancing customer satisfaction.
- Working in a team improving workflow efficiency.
- Problem solving and using initiative to develop product sales results
- Business awareness and use this to develop results
- Good communication skills with both team customers and team members.
- Personal accountability for performance results
- Awareness for Implementing and delivering company standards
- Ensuring customer satisfaction by addressing any issue promptly.
- Performed cash handling duties accurately to maintain financial integrity.
Education
Level 2 diploma - MUSIC PERFORMANCE
HSDC, SOUTH DOWNS CAMPUS
Portsmouth/UK /2022 - /2023
Skills
- Results orientated
- Communication skills
- Customer focus
- Team working
- Priority setting
- Social media and computer literate
- Cash handling and electronic payment processing
- Product understanding and expertise
Affiliations
- I enjoy reading, arts and crafts and playing golf. Also volunteering as an assistant at Front Lawn Primary School.
- But my main interest is singing live at family events and in local pubs. My singing talent is something I love to share.
Timeline
Barista
Costa Coffee
09.2022 - Current
Level 2 diploma - MUSIC PERFORMANCE
HSDC, SOUTH DOWNS CAMPUS
/2022 - /2023
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