Danielle Hazelwood-Plato

• Maintained clean and organised store environment, ensuring optimal shopping conditions.
• Ensured timely execution of seasonal changes to maintain freshness of displays.
• Adhered to company guidelines whilst executing creative solutions for display challenges.
• Assisted in inventory management, maintaining adequate stock levels on shop floor.

• Built customer relationships with consultative sales approach.
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.

• Managed staff rosters, ensuring adequate coverage during peak times.
• Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
• Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
• Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
• Led training sessions for new employees, equipping them with necessary skills and knowledge.
• Coached underperforming employees improving their job performance significantly.
• Oversaw visual merchandising efforts that enhanced overall store appearance.

• Fostered a positive work environment through effective leadership and team-building activities.
• Minimised inventory loss for improved profit margins.
• Delegated tasks to team members efficiently improving overall productivity.
• Provided support to manager during audits, ensuring accurate reports.
• Conducted team meetings on a regular basis, promoting open communication within the team.
• Maintained high standards of store cleanliness, enhancing shopping experience for customers.

Specialised in extensive knowledge of current product catalogue to support the in store team.

Predominately weekend sales associate.

Provided a personal shopping experience to customers.