Summary
Overview
Work History
Education
Skills
Employment Gaps
Certification
Timeline
Generic

DANIELLA MICHAEL

United Kingdom

Summary

Passionate and service-oriented individual dedicated to delivering exceptional service and thriving in team environments. Eager to embrace new challenges and innovative ideas, I bring versatility and a proactive approach to every role. Committed to applying my skills and technical knowledge to enhance processes, ensuring they are effectively crafted and thoughtfully designed. I aim to contribute to a dynamic team within the corporate and tech industry, driving organizational excellence and providing outstanding support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Support Worker

Vestacare
04.2024 - 01.2025
  • Assisted clients with hygiene and mobility support, ensuring comfort, dignity, and well-being.
  • Encouraged and supported clients in maintaining independence by promoting physical activity, social engagement, and daily routines in a safe manner.
  • Monitored and recorded clients' health conditions, reporting any concerns to senior staff to ensure timely intervention and appropriate care.
  • Provided companionship and emotional support, fostering a positive and trusting relationship with clients to enhance their overall well-being.
  • Maintained accurate and confidential care records, ensuring compliance with data protection regulations and supporting seamless care delivery.
  • Worked collaboratively with healthcare professionals, families, and multidisciplinary teams to ensure person-centered care tailored to individual needs.

Student Services Administrator

Trinity Church Of England High School
02.2024 - 04.2024
  • Provided assistance and guidance on academic and non-academic inquiries, while performing administrative tasks such as maintaining student records, managing databases, processing applications, and coordinating registration.
  • Facilitated effective communication among students, teachers, and administrative staff by disseminating important information and sending notifications.
  • Assisted in planning and coordinating student events and activities to enhance the student experience, advocating for their needs and managing allocated resources.
  • Ensured compliance with policies, regulations, confidentiality, and data protection standards, while upholding student welfare and institutional guidelines.

Teaching Assistant

Choice Teachers
01.2023 - 08.2023
  • Ensured adherence to policies and procedures while providing personalized support and guidance to address individual needs.
  • Prepared and organized materials to facilitate understanding, and supported students with special needs to enhance access to resources.
  • Organized student files and databases both manually and electronically, maintaining data confidentiality in adherence to school policies and regulations.
  • - Provided one-on-one support to students with challenging needs and communicated feedback and concerns regarding their well-being to parents and caregivers.

Admin / Operations Officer

Vedic Lifecare Hospital
02.2018 - 09.2022
  • Managed and meticulously organized files, records, and databases, utilizing both manual and electronic systems with a focus on accuracy and confidentiality.
  • Provided comprehensive administrative support, liaising with senior managers, external vendors, and colleagues to ensure smooth daily operations.
  • Used outstanding planning, organization and problem-solving skills to aid smooth day-to-day business operations.
  • Assisted HR with the entire onboarding process for new employees, from reviewing applications to managing documentation.
  • Facilitated seamless communication by managing all correspondence and resolving administrative issues, optimizing workflow efficiency.
  • Handled all quotes and purchase orders promptly and efficiently.

Education

Bachelor of Science - Rural Sociology and Extension

Michael Okpara University of Agriculture

Master of Science - Data Science

Manchester Metropolitan University
Manchester, MAN
01-2023

Skills

  • Relationship building
  • Emotional support
  • Health and safety awareness
  • Confidentiality and privacy
  • Behavioral support
  • Time Management
  • Customer Service
  • Excellent Communication
  • Team Collaboration
  • Organization and Admin Management
  • Interpersonal and Communication skills
  • Data Management
  • Technical Skills (Microsoft Office, Sage)

Employment Gaps

  • Sept 2023 - Jan 2024 - Academic work
  • Nov 2017 - Sept 2022 Volunteering at Lagos Food Bank (Social Worker

Certification

Care Certificate

Phlebotomy

NVQ2


TRAINING:

Behaviours that Challenge

Mental capacity

Mental Health

COSHH

Safeguarding and Protection of Adults

Recording Information

Equality, Diversity and Inclusion

Communication

Duty of Care and Person-centered care

Multiple sclerosis

Medication Administration

Timeline

Support Worker

Vestacare
04.2024 - 01.2025

Student Services Administrator

Trinity Church Of England High School
02.2024 - 04.2024

Teaching Assistant

Choice Teachers
01.2023 - 08.2023

Admin / Operations Officer

Vedic Lifecare Hospital
02.2018 - 09.2022

Bachelor of Science - Rural Sociology and Extension

Michael Okpara University of Agriculture

Master of Science - Data Science

Manchester Metropolitan University
DANIELLA MICHAEL