Daniela Daukule
North Yorkshire
Summary
Enthusiastic and Reliable with over 4 years of experience in Hospitality. Skilled in teamwork, organisation and delivering high standards of service under pressure. Strong background in customer service, cash handling and the ability to adapt quickly and maintain a positive guest experience.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Waitress assistant
Tricolos Restaurant
Scarborough, North Yorkshire
05.2021 - 03.2025
- Delivered Excellent customer service, handling orders and resolving complaints.
- Led a small team, ensuring tasks were allocated fairly for smooth flow of service.
- Managed cash handling and till operations accurately at the end of each shift.
- Operated bar service and food delivery in a fast Pace environment.
- Took Reservations and managed phone bookings efficiently while maintaining a friendly tone.
- Acted as a responsible key holder, opening and closing the restaurant and ensuring security procedures were followed.
Work Experience
Little Footsteps Nursery
Scarborough, North Yorkshire
01.2022 - 06.2022
- Assisted with childcare activities for children ages 3-4, including arts, crafts and reading.
- Supported staff with tasks such as cleaning, sanitation and meal prepping.
- Assisted with supervising play, outings and meal times while ensuring safety and well-being.
Assistant
Alpamare Waterpark
Scarborough, North Yorkshire
07.2020 - 10.2020
- Ensured cleanliness and safety of slides and poolside equipment
- Monitored customer safety, assisting with heights/age requirements.
- Worked effectively with lifeguards and staff to maintain smooth operations.
Education
A-Levels - Health and Social(A), Business Studies(D), Psychology(D)
Scarborough Sixth Form College
Scarborough, North Yorkshire 09.2020 - 07.2022
GCSEs - Multiple GCSE's including Maths (5) and English(5)
Graham School
Scarborough, North Yorkshire 09.2015 - 07.2020
Skills
- Trusted key holder responsibilities (opening/closing, security, cash handling)
- Reliable, adaptable and able to work well under pressure
- Organisation and time management
- Customer Service and Social skills
- Clear and Polite telephone communication
- Approachable and friendly manner
- Fast learner with ability to apply new knowledge effectively
- Multitasking and Problem solving
Timeline
Work Experience
Little Footsteps Nursery
01.2022 - 06.2022
Waitress assistant
Tricolos Restaurant
05.2021 - 03.2025
A-Levels - Health and Social(A), Business Studies(D), Psychology(D)
Scarborough Sixth Form College
09.2020 - 07.2022
Assistant
Alpamare Waterpark
07.2020 - 10.2020
GCSEs - Multiple GCSE's including Maths (5) and English(5)
Graham School
09.2015 - 07.2020
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