Daniel Sutton
London, Greater London
Summary
Experienced professional dedicated to working with guests, customers, and the general public. Passionate about helping others and fostering meaningful, professional relationships. Strong understanding of youth services, providing high-quality support to families through both paid and volunteering work. Demonstrates creative problem-solving skills and a proven ability to thrive in dynamic environments, effectively managing complex challenges and driving positive outcomes. Self-motivated to enhance inclusivity within teams and company culture.
Overview
11
11
years of professional experience
Work History
Youth Worker
Chance UK
03.2024 - 07.2024
- Developed meaningful relationships with children and young people through outcomes-focused mentorship in group and 1:1 settings.
- Created a safe, positive and fun space for young people to enjoy different activities and experiences.
- Raising and reporting safeguarding concerns internally and externally
- Efficiently managed and organized schedules, ensuring seamless coordination of appointments and meetings
Sales Assistant
Christmas Magic Limited
10.2019 - 01.2024
- Seasonally work as a team member to create a memorable customer shopping experience during the busy festive period.
- Used product knowledge to upsell personalized recommendations to customers.
- Built strong relationships with customers, creating loyalty repeat business and showing empathy to customer with product issues.
- Managed inventory and maintained an organized store environment and enhancing visual appeal.
ECT Teacher (Year 2)
Linton Mead Primary School
09.2022 - 08.2023
- I completed quarterly reports on children's academic and personal progress
- Adapted lessons to engage and inspire the children to learn the curriculum
- Collaborated on child safeguarding and emotional well-being plans, especially for children with SEND
- Assessed children's abilities and adjusted teaching techniques to accommodate various learning levels
Front of House
Copper and Ink Restaurant
06.2021 - 09.2021
- Ensured local people can experience brilliant service with local British-sourced food and beverage
- Identified when others needed help and support when the restaurant was at its peak
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to confidently answer guests' questions and provide informed recommendations.
Food and Beverage Associate
Lucknam Park Hotel & Spa
06.2019 - 10.2019
- As part of a team, I delivered exceptional Michelin Star service techniques at Restaurant Hywel Jones for guests in restaurants and event settings
Event Assistant
Blenheim Place
11.2018 - 12.2018
- I shadowed and worked alongside different members of the event team from commies to event management and sales representatives as an event assistant throughout the festive period, working on events such as corporate lunches, work or social engagements and charity galas ranging from 10-350 people.
Food & Beverage Assistant
The O2 Intercontinental
01.2016 - 01.2017
- Worked across the hotel's five food and beverage outlets, from working at significant industry events such as the BRITs and BAFTA Awards to setting up romantic room service dinners for two
Waiter
Cote Brasserie
01.2014 - 01.2015
- Thrived in a fast-paced environment, collaborating with guests and kitchen staff
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Promoted to Head Commis and trained new staff
Education
PGCE Post-Grad Primary Education - QTS
Goldsmiths, University of London
08.2022
NCFE CACHE Level 2 Certificate - Caring for Children and Young People
Bridgwater & Taunton College
01.2020
BSc - International Hospitality Management
Oxford Brookes University
01.2019
High School Diploma -
Eltham Hill School
05-2015
GCSEs -
Thomas Tallis School
01.2013
Skills
- Customer relationship building
- Communication and Interpersonal Skills
- Time Management and Adaptability
- Creative Problem Solving
- Child and Youth Development
- Event Planning Management
- Leadership and Team Coordination
Personal Information
Hobbies: Cooking and hosting dinner parties, Walking my dog and listening to audiobooks or podcasts, Reading LGBTQ+ books for my monthly queer book club, Traveling extensively nationally and internationally
Hobbies
- Passionate reader with a bookstgram and frequent at monthly queer book club.
- Organize and Host events for family and friends.
- I enjoy travel and have traveled extensively nationally and internationally, including China, Japan, South Korea, South Africa, ten states of the USA, Australia, Mainland Europe & Eastern Europe.
Timeline
Youth Worker
Chance UK
03.2024 - 07.2024
ECT Teacher (Year 2)
Linton Mead Primary School
09.2022 - 08.2023
Front of House
Copper and Ink Restaurant
06.2021 - 09.2021
Sales Assistant
Christmas Magic Limited
10.2019 - 01.2024
Food and Beverage Associate
Lucknam Park Hotel & Spa
06.2019 - 10.2019
Event Assistant
Blenheim Place
11.2018 - 12.2018
Food & Beverage Assistant
The O2 Intercontinental
01.2016 - 01.2017
Waiter
Cote Brasserie
01.2014 - 01.2015
NCFE CACHE Level 2 Certificate - Caring for Children and Young People
Bridgwater & Taunton College
PGCE Post-Grad Primary Education - QTS
Goldsmiths, University of London
BSc - International Hospitality Management
Oxford Brookes University
High School Diploma -
Eltham Hill School
GCSEs -
Thomas Tallis School
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