Daniel Ryan
Ilkeston,Derbyshire
Summary
Enthusiastic sales assistant Offering strong interpersonal skills and commitment to customer satisfaction. Knowledge about handling transactions, and providing exceptional service.. Ready to use and develop communication, teamwork, and problem-solving skills in a welcoming environment. Friendly colleague with a knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable environment.
Overview
4
4
years of professional experience
4047
4047
years of post-secondary education
Work history
Sales assistant
Pets At Home
Giltbrook, Nottinghamshire
2023.05 - Current
- Managed till operations smoothly, reducing waiting time for customers.
- Offered personalised shopping advice to enhance customer experiences.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers with product selection for optimal satisfaction.
- Demonstrated products effectively leading to increased sales conversions.
- Trained new staff members, fostering a supportive working environment.
- Managed over 100 customers a day.
Sales assistant
The Entertainer
Derby, Derbyshire
2021.10 - 2022.01
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Assisted customers with product selection for optimal satisfaction.
- Improved customer service by efficiently handling queries and complaints.
Education
Extended Diploma - Animal Management
Derby college
Derby Jan 2022 - 2024.06
Extended Diploma - Games Design
Derby College
Derby Jan 2020 - 2021.06
Skills
- Promotion implementation
- Retail software proficiency
- Sales target achievement
- Stock room management
- Returns processing
- Positive attitude
- Till and cash handling
- Communication proficiency
Affiliations
- board games
- card games
- cars
Accomplishments
For 3 company fundraisers in a row, I was number 1 for raising the most money in our stores area in a row.
I have also been given colleague of the month twice in my Pets at Home role.
I have kept my KPI targets in the green for extended periods of time.
References
References available upon request.
Timeline
Sales assistant
Pets At Home
2023.05 - Current
Sales assistant
The Entertainer
2021.10 - 2022.01
Extended Diploma - Animal Management
Derby college
Jan 2022 - 2024.06
Extended Diploma - Games Design
Derby College
Jan 2020 - 2021.06