DANIEL PACQUETTE
London,UK
Summary
Dynamic professional with a strong background in customer service and retail. Known for excellent communication and teamwork abilities while working in fast-paced environments. Proficient in cash handling and knowledgeable in health and safety regulations. Experienced in using Adobe Photoshop and Lightroom for creative projects.
Overview
12
12
years of professional experience
Work history
Retail Staff
Bagel Factory
London, City of London
02.2021 - 01.2026
- Managed cash handling and ensured accurate financial transactions while providing outstanding customer service
- Maintained cleanliness and hygiene standards, contributing to a safe and welcoming environment for customers
- Fast paste dealing with multiple customers daily and multiple delivery systems
Bar Staff Member
Westminster Pub
London
04.2020 - 12.2020
- Processed payments efficiently, using cash registers and card payment systems accurately.
- Conducted ID checks in line with Challenge 25 rules and regulations.
- Serving Alcohol and beverages
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
Restaurant Waiter and Cloakroom Attendant
Rosewood Holborn Hotel
London, UK
08.2019 - 12.2020
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Hand-washed dishes and glassware.
- Participated in regular training sessions on new menu items and service techniques to continuously improve performance.
- Helping setting up Events and catering
Hospitality team member
Delaware North Companies
London
01.2014 - 01.2016
- Assisted in the cleanups after events, completing tasks including clearing tables, stacking chairs and removing unused food.
- Transported catering equipment safely and responsibly, minimising risks to protect business assets.
- Ensured guests were satisfied with the service and food quality by proactively speaking with customers throughout events.
Education
Employability Course - City of London, LND
Westminster Kingston College
City of London, LNDPhotography - Arts and Humanities
City Of Westminster College
UKDiploma of Higher Education - Visual Arts and Design
College Of North West London
Graphic Design Graduate
Coursework in Logo Design, Print Design, UI/UX Design, and Design ResearchCertificate of Higher Education -
Institute of Hospitality
City of London, LNDSkills
- Problem-Solving
- Food Hygiene
- Time Management,
- Tech-Savvy
- Numeracy skills
- Customer Service
- Positive Attitude
- Multi-tasking
- Cash Handling
- Excellent Verbal Communication
- Teamwork
- Punctuality
- Adobe Photoshop Lightroom CC
- Customer Support
Attributes
- Confident Communicator
- Responsible
- Hard Working
- Fast learner
- Punctual
- Initiative
- Accountability
References
Available Upon Request
Timeline
Retail Staff
Bagel Factory
02.2021 - 01.2026
Bar Staff Member
Westminster Pub
04.2020 - 12.2020
Restaurant Waiter and Cloakroom Attendant
Rosewood Holborn Hotel
08.2019 - 12.2020
Hospitality team member
Delaware North Companies
01.2014 - 01.2016
Employability Course - City of London, LND
Westminster Kingston College
Photography - Arts and Humanities
City Of Westminster College
Diploma of Higher Education - Visual Arts and Design
College Of North West London
Certificate of Higher Education -
Institute of Hospitality