Daniel Neary

Spare Operator August 2002 - September 2004

Machine Operator September 2004 - November 2011

Team Leader November 20011 - Current

• Coordinated with other operators for smooth operation processes.
• Supported health and safety by carefully operating machinery.
• Consistently demonstrated best practices and conformance to company standards and safety regulations.
• Mentored new Operators in machine operating best practices and safety regulations through demonstrations.
• Investigated complex machine faults through fault-finding and quality analysis.
• Maintained high levels of organisation and cleanliness for clear and safe working environment.
• Inspected finished products for quality and adherence to specifications.
• Monitored machines to detect malfunctions .

• Enhanced operational effectiveness with troubleshooting and problem resolution for complex IT systems.
• Improved system efficiency by diagnosing and rectifying technical issues.
• Provided technical advice and support to technical project groups.
• Answered user questions about hardware and software operation to help resolve problems.
• Established and troubleshot network and data communications systems.

• Increased sales through effective negotiation and persuasion techniques.
• Collaborated with the marketing team for successful product launches.
• Attended training sessions regularly to keep abreast with latest sales techniques.
• Participated in team meetings contributing valuable ideas for sales improvement.
• Delivered exceptional customer service, addressing customer queries and handling customer complaints.
• Handled high-volume in call telesales enquiries within call-time targets.
• Processed customer payments and set up direct debits for long-term service contracts.

• Performed general maintenance tasks around the warehouse, ensured a safe work environment.
• Reduced damages with careful handling and storage of Glass containers
• Improved efficiency with meticulous coordination of stock and inventory control.
• To operate a counter balance fork truck loading & unloading trailers
• Maintained employee safety through observation of surroundings when moving cargo.