Daniel Marple
Wolverhampton,WLV
Summary
With over a decade of experience in sales and customer service, I excel in driving sales growth and building strong customer relationships at LKQ Euro Car Parts. My expertise in Babbage/K8 and strong teamwork capabilities have consistently exceeded sales targets, showcasing my ability to leverage product knowledge and persuasive communication for success.
Offering strong interpersonal skills and genuine interest in customer service, eager to learn and grow in sales environment. Brings understanding of effective communication and relationship-building techniques, essential for success in this role. Ready to use and develop customer engagement and problem-solving skills in an Account Manager role.
Overview
7
7
years of professional experience
Work History
Sales Advisor
LKQ Euro Car Parts
04.2018 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Education
Foundation Degree - Broadcast Journalism
University of Wolverhampton
Wolverhampton05-2014
Skills
- 10 years Sales experience
- Goal oriented
- 10 years Customer service experience
- Brand awareness
- Building rapport with customers within a business
- extensive knowledge of Babbage/K8
- knowledge of Isnapshot and Master Database
- Strong teamwork capabilities
Hobbies
passion for cars and football
Timeline
Sales Advisor
LKQ Euro Car Parts
04.2018 - Current
Foundation Degree - Broadcast Journalism
University of Wolverhampton
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