Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Daniel Lowe

Charfield ,South Gloucestershire

Summary

My main experience lies in customer service and retail. I have acquired transferable skills, such as stocktaking, stock rotation/management, general IT proficiency, multi-tasking, and communication skills with both clients and team members. I would describe myself as energetic in the workplace environment. I prefer to be physically active, mentally engaged, and busy when working, which I believe this job offers to a greater degree than my previous jobs. Importantly, I believe that my adaptability, enthusiasm, and flexibility makes me a suitable candidate for this particular role.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification

Work history

Supermarket shop assistant

Co-op
Charfield, South Gloucestershire
06.2024 - Current
  • Conduct regular inventory checks, preventing potential stock shortages or overages.
  • Handle customer queries, resolving issues effectively and promptly.
  • Assist customers to find desired products, ensuring a positive shopping experience.
  • Check sell-by dates frequently on perishable items, reducing food waste.
  • Provide product knowledge for informed purchasing decisions by customers.
  • Maintain cleanliness in store, promoting a hygienic environment.
  • Operate cash register efficiently, minimising errors during checkout process.
  • Assist in unloading deliveries from suppliers into storage areas promptly upon arrival.
  • Organise stock for efficient retrieval, enhancing store presentation.
  • Assist customers with self-serve checkouts, providing guidance on technologies to facilitate first-class shopping experiences.
  • Complete opening and closing duties in line with established schedule.

Post office assistant

Royal Mail Group
Charfield, South Gloucestershire
08.2020 - 12.2022
  • Operated computer systems accurately to process transactions without errors.
  • Handled cash transactions efficiently for smooth operations.
  • Prepared daily financial reports meticulously, ensuring transparency in operations.
  • Answered queries about postal regulations effectively, providing clarity for customers.
  • Handled large volumes of mail responsibly, ensuring safe delivery.
  • Processed money orders and postal deliveries with accuracy.
  • Followed all safety procedures whilst handling packages containing hazardous/valuable materials.
  • Resolved customer complaints swiftly, ensuring satisfaction.

Education

A-Levels - Physical Education, Psychology, Product Design

Katharine Lady Berkeley
Wotton-under-Edge, Gloucestershire
09.2019 - 05.2021

GCSEs - All compulsory fields at GCSE Level + optional

Katharine Lady Berkeley
Wotton-under-Edge, Gloucestershire

Skills

  • Shelf stacking competence
  • Stock rotation practices
  • Waste disposal protocols
  • Customer queries resolution
  • Checkout procedures expertise
  • Basic IT proficiency
  • Multitasking capacity
  • Positivity and enthusiasm
  • Cash handling
  • ID validating
  • Warehouse organising
  • Safe lifting techniques
  • Alcohol licensing and National Lottery compliance
  • Back stock processing
  • Stocktaking
  • Empathy and understanding
  • Register balancing

Accomplishments

World Challenge - At the age of 16, as a part of a group fundraising scheme, I raised money and travelled to Costa Rica, where I spent a month participating recreational activities and volunteer work comprising manual labour tasks. This taught me the importance of hard work, perseverance, and teamwork. I found it to be an exciting but humbling experience, opening my eyes to a different culture and way of life, and people less fortunate than me.

Affiliations

Outside of work, my main hobby is rugby and sport. I enjoy playing part as a team, and find it beneficial for stress relief, and for physical, mental, and social well-being.

Certification

Last year, I completed a week-long security training course. This included behavioural and communication skills, physical restraint techniques and the legislation surrounding it. Although I have not applied for a license, I remain SIA certified as a doors-supervisor for a further two years.

Timeline

Supermarket shop assistant

Co-op
06.2024 - Current

Post office assistant

Royal Mail Group
08.2020 - 12.2022

A-Levels - Physical Education, Psychology, Product Design

Katharine Lady Berkeley
09.2019 - 05.2021

GCSEs - All compulsory fields at GCSE Level + optional

Katharine Lady Berkeley
Daniel Lowe