Daniel Hazell
Northamptonshire,Wellingborough
Summary
Experienced professional with a strong background in customer service, management, and sales across various industries. Demonstrates exceptional communication skills and a positive attitude, effectively handling cash transactions and stock rotation. Proven ability to train new employees and supervise teams, ensuring operational efficiency and customer satisfaction. Career progression includes roles such as Assistant Sales Manager at Betfred and Customer Service Assistant at ASDA, showcasing adaptability and leadership in dynamic environments. Aspires to leverage extensive experience to further enhance managerial capabilities in future roles.
Overview
16
16
years of professional experience
Work History
Customer Service Assistant
ASDA
Raunds, Northamptonshire
04.2025 - Current
- Cash handling and card handling.
- Making sure the self scan, till area is up to date with cleaning.
- Making sure all item are picked when doing home deliveries.
- When parcels arrive making sure all parcels are put away neatly so colleagues can find them easier.
- Stock rotating all drink, snack and sandwiches.
- Helping out in different departments if and when needed
Assistant Sales Manager
Betfred
High Wycombe
08.2022 - 11.2024
- Small and large cash handling.
- Meeting and greeting customer.
- Making sure shop floor is clean and tidy.
- Making sure the computer and software was working correctly.
- Communicating with the customer, about the new games on the gambling machines.
- Training new employees.
- Communicating with other betfred shops.
- Try to push sales when we had a promotions.
Bar Staff
WildKite Taproom & Bottle Shop
Great Missenden
03.2022 - 08.2022
- Opening the shop, closing down the shop, cashing up, restocking the drinking on the shop floor and behind the bar, cash handling, putting drinks on the system for online website, preparing and making food, serving food, changing the barrels, explaining the different type of craft beers to customer's, making sure the shop is cleaning at all times.
Bar Staff
The Chequers Tree
Prestwood and Heath End
11.2021 - 03.2022
- Taking food orders, taking food from the kitchen to customers, meeting and greeting customers on arrival, opening the bar and closing down the bar, making various types of drinking and coffees, cash handling.
Assistant Sales Manager
Betfred
High Wycombe
12.2019 - 08.2021
- Small and large cash handling.
- Meeting and greeting customer.
- Making sure shop floor is clean and tidy.
- Making sure the computer and software was working correctly.
- Communicating with the customer, about the new games on the gambling machines.
- Training new employees.
- Communicating with other betfred shops.
- Try to push sales when we had a promotion.
Assistant Manager
Bluegrass BBQ Ltd
High Wycombe
03.2019 - 11.2019
- Cashing up.
- Stock control.
- Making sure the restaurant is safe for customer and staff.
- Cash handling.
- Communication with front of house and back of house.
- Opening and closing the business.
- Taking place to and from the kitchen.
Restaurant Supervisor
Bowland Beer Hall
Clitheroe
10.2018 - 01.2019
- Making sure the floor is kept clean.
- Taking food and drink orders.
- Working along side the door staff at the weekend.
- Taking food and drink to tables.
- Working along side the chefs on the pass.
- Making sure the customers and enjoying their food and drinks.
- Cash handling.
Bar Supervisor
Bowland Beer Hall
Clitheroe
07.2017 - 10.2018
- Stock rotation.
- Meeting and greeting customers.
- Ensuring the bar is kept clean.
- Working along side the door staff at the weekend.
- Cash handling.
- Changing barrels, Line cleaning.
- Taking orders.
- Making sure reservations are out on tables.
- Glass collecting.
- Working along side the management team.
- Setting the table for private functions.
Administrator
The Original Factory Shop
Burnley
02.2017 - 06.2017
- Organizing deliveries to 150+ stores.
- Organizing extra deliveries to stores.
- Helping to plan routes for the extra deliveries.
- Making sure the stores get their post.
- Booking jobs to the hubs.
- Making sure the correct lorries have a inspection each week.
- Contacting with hub managers.
- Speaking with stores managers and supervisors.
- Organizing delivers to the 8 stores in Ireland.
- Helping out with loading the trailer for deliveries.
- Helping out with unloading the trailers.
Bar Supervisor/Manager and Waiter
The Kings Arms Hotel
Amersham
09.2015 - 11.2016
- Meeting and greeting customers and guest on arrival.
- Collect glasses.
- Stock rotation.
- Cash Handling.
- Cashing up at the end of the night.
- Changing barrels.
- Changing and cleaning real ales lines.
- Serve food to customers and guests.
- Taking dirty plates to the kitchen.
- Making sure the terrace area is clean and tidy.
- Renovating all the glasses behind the bar.
- Cleaning and tidying the bar before the bar opens and when the bar is closed.
- Preparing tables for the weddings.
- Helping out with weddings, funerals, birthdays, etc.
- Ordering wines, beer, real ales and soft drinks.
Trainee MOT tester assistant
P.W. Motors
06.2013 - 07.2015
- Servicing vehicles
- Fitted brakes and tyres
- Communicating face to face and over the telephone with customers and suppliers
- Dealing with cash and card payments from customers
- Ordering parts for vehicles
- Fitting bulbs
- Suspension work - coil springs, shock absorbers, bottom ball joints, top mounts, anti-roll bar drop links, steering arms
- Assisting with the fitting of gear boxes (clutches)
- Fitting exhaust units
Shop assistant
Helen and Douglas House
01.2012 - 01.2013
- Communicating with customers
- Dealing with donations, sorting through and pricing
- Ensuring there was enough stock on the shop floor for potential customers
- Dealing with cash and card payments from customers
- General office duties
Waiter
The Downley Donkey Pub
Downley and Plomer Hill
07.2010 - 08.2010
- Collecting glasses
- Preparing and serving food to customers
- Preparing for service in the garden area
- Meeting and greeting customers on arrival
- Helping with the stock rotation
- Clearing and cleaning tables after customers had left to ensure a tidy and clean environment
- Bottling up
Education
NVQ Level 2 -
Retail and Management
Aylesbury03.2013
Mechanics (NVQ) -
Aylesbury College
Aylesbury03.2012
Drama (GCSE) -
Wye Valley School
03.2011
Skills
- Management
- Customer service
- Cash handling
- Training
- Sales
- Supervising experience
- Communication skills
- Stock rotation
- Positive attitude
- Stock replenishment
Languages
English
Custom Section
- Customer Service
- Food Preparation & Service
- Hospitality & Tourism
- Loading and Stocking
- Management
- Marketing
- Retail
- Sales
Timeline
Customer Service Assistant
ASDA
04.2025 - Current
Assistant Sales Manager
Betfred
08.2022 - 11.2024
Bar Staff
WildKite Taproom & Bottle Shop
03.2022 - 08.2022
Bar Staff
The Chequers Tree
11.2021 - 03.2022
Assistant Sales Manager
Betfred
12.2019 - 08.2021
Assistant Manager
Bluegrass BBQ Ltd
03.2019 - 11.2019
Restaurant Supervisor
Bowland Beer Hall
10.2018 - 01.2019
Bar Supervisor
Bowland Beer Hall
07.2017 - 10.2018
Administrator
The Original Factory Shop
02.2017 - 06.2017
Bar Supervisor/Manager and Waiter
The Kings Arms Hotel
09.2015 - 11.2016
Trainee MOT tester assistant
P.W. Motors
06.2013 - 07.2015
Shop assistant
Helen and Douglas House
01.2012 - 01.2013
Waiter
The Downley Donkey Pub
07.2010 - 08.2010
NVQ Level 2 -
Retail and Management
Mechanics (NVQ) -
Aylesbury College
Drama (GCSE) -
Wye Valley School