DANIEL FERREIRA
London
Summary
Solid foundation in IT principles with specialization in Cisco networking, cloud computing, and network design. Strong technical proficiency complemented by problem-solving skills and exceptional customer service. Proven leadership abilities and effective time management drive team success. Multilingual in English, Portuguese, and Spanish, enhancing global communication and collaboration.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Deputy Store Manager
Aldi
London
2025.11 - 2026.04
- Supervise daily operations and lead team performance
- Resolve customer issues, demonstrating strong problem-solving ability
- Manage staff rotas, training, and stock control
- Ensure compliance with operational and safety standards
Store Assistant
Aldi
London
2025.06 - 2025.10
- Delivered customer service and handled transactions accurately
- Supported stock management and store organisation
- Maintained safety and cleanliness standards
Kitchen Runner
Home House
London
2020.12 - 2021.09
- Worked efficiently in fast-paced environment
- Supported operations and maintained high standards
- Communicated effectively within diverse team
Education
BSc (Hons) - Computer Networks and Security
University of Portsmouth
Porstmouth 2021.10 - 2025.06
Bishop Thomas Grant School
LondonSkills
Technical proficiency
- Cisco networking
- Cloud computing
- Network design and configuration
- Customer service and communication
- Problem-solving and adaptability
- Team leadership
- Time management
- Multilingual: English, Portuguese, Spanish
REFERENCES
Available upon request
TECHNICAL EXPERIENCE
Network Simulation & Configuration Projects, - Designed and simulated network topologies using Cisco Packet Tracer, - Configured routers and switches, including IP addressing and basic routing protocols, - Practised subnetting and network segmentation for efficient traffic management, - Troubleshot connectivity issues within simulated environments, - Tested and verified network performance and configurations, Cabling & Security System Installation (Residential Project, London | 2025), - Installed Ethernet and power cabling for CCTV cameras and alarm sirens, - Mounted and positioned devices for optimal coverage, - Organised and secured cabling to ensure safety and reliability, - Tested system functionality and ensured proper device operation
Timeline
Deputy Store Manager
Aldi
2025.11 - 2026.04
Store Assistant
Aldi
2025.06 - 2025.10
BSc (Hons) - Computer Networks and Security
University of Portsmouth
2021.10 - 2025.06
Kitchen Runner
Home House
2020.12 - 2021.09
Bishop Thomas Grant School