Daniel Eccleston
Wednesbury,United Kingdom
Summary
Mechanical Engineer with broad experience in machinery safety, technical support, and production management. Skilled at coordinating cross-functional teams, performing risk assessments, and driving continuous improvement for safer, more efficient operations. Adept at troubleshooting for high-value customers, analysing data to inform continuous improvement, and mentoring team members. Currently advancing PLC skills (TIA Portal) and aiming for CMSE certification in the future, with a strong desire to learn, achieve, and adapt. Brings a practical, customer-focused approach that balances operational demands with relevant safety standards.
Overview
8
8
years of professional experience
Work history
Application & Technical Support Manager, Europe
Fortress Safety
Wolverhampton
06.2023 - 02.2025
- Lead an application and technical support team managing queries from large global clients, cutting response times from days to hours through refined workflows
- Assess diverse customer applications, reviewing machine setups and end-user requirements, to recommend safety solutions (e.g., interlocks, hazard isolation) that comply with relevant standards
- Resolve high-pressure incidents involving safety or downtime, preserving multi-million-pound customer relationships (including a week-long on-site in Italy)
- Analyse cases via Salesforce dashboards, identifying documentation/website gaps; spearheaded improvements to reduce repeat queries
- Occasionally co-present monthly machinery safety webinars with the Safety Services team, educating internal/external stakeholders on best practices
- Train varied audiences, from company directors to machine builders, on interlock systems/solutions (including an Omron Safety Projects Engineer)
- Mentor team members, advocating management/PLC training; proposed a Halma-wide Technical Support Committee
- Key Achievement: Received commendations for de-escalating critical safety incidents and safeguarding high-value accounts through expert technical advice and interpersonal skills
Lead Manufacturing Engineer
Fortress Safety
Wolverhampton
03.2021 - 06.2023
- Oversaw a Manufacturing Support team, focusing on defect reduction, process efficiency, and compliance (including ATEX standards)
- Flagged ATEX non-compliance in a new interlock design, spurring product re-shaping and SOP creation for compliant manufacturing
- Reduced functional test failures by ~33% through design improvements and customer return analyses, boosting reliability and cutting scrap
- Served as the in-house laser-marking expert, offering troubleshooting and best practice guidance
- Key Achievement: Established a continuous improvement culture, cutting scrap costs and improving output via Kaizen initiatives and data-driven decision-making
Trainee Operations Manager
Russell Roof Tiles
Burton-on-Trent
10.2019 - 03.2021
- Managed automated production lines with up to six staff, ensuring HSE compliance (permits, risk assessments) and quality standards
- Doubled production output and halved scrap on one line, setting record throughput without compromising safety
- Co-ordinated maintenance schedules to minimise downtime while meeting production targets
- Key Achievement: Demonstrated operational excellence and risk management, achieving record production while maintaining a strong safety culture
Product Development Engineer
Heimdall Protective Tech
Newcastle-under-Lyme
07.2017 - 09.2019
- Developed prototype safety products (3D printing/injection moulding); transitioned two concepts to production, including one used in a major rugby tournament
- Tested products against safety standards, presenting data to senior leadership for iterative design improvements
Education
BEng - Mechanical Engineering (First Class Honours)
Aston University
Birmingham 09.2014 - 07.2019
IOSH Managing Safely - Safety
Phoenix Health And Safety
OnlinePLC Course - Automation And Controls
Dudley College of Technology
Dudley 03.2025 -
A Levels - Mathematics (C), Physics (C), Chemistry (C)
Barr Beacon School
Birmingham 09.2012 - 07.2014
GCSEs - 11 A*–C (A in Maths, Physics, English; AIn Literature)
Barr Beacon School
Birmingham 09.2007 - 07.2012
Skills
- Machinery Safety & Compliance
- Technical Troubleshooting & Crisis Management
- Application Review & Solution Recommendations
- Continuous Improvement & Data Analysis
- Controls & Automation (developing via TIA Portal PLC course)
- Team Leadership & Mentoring
- Communication & Training
Timeline
PLC Course - Automation And Controls
Dudley College of Technology
03.2025 -
Application & Technical Support Manager, Europe
Fortress Safety
06.2023 - 02.2025
Lead Manufacturing Engineer
Fortress Safety
03.2021 - 06.2023
Trainee Operations Manager
Russell Roof Tiles
10.2019 - 03.2021
Product Development Engineer
Heimdall Protective Tech
07.2017 - 09.2019
BEng - Mechanical Engineering (First Class Honours)
Aston University
09.2014 - 07.2019
A Levels - Mathematics (C), Physics (C), Chemistry (C)
Barr Beacon School
09.2012 - 07.2014
GCSEs - 11 A*–C (A in Maths, Physics, English; AIn Literature)
Barr Beacon School
09.2007 - 07.2012
IOSH Managing Safely - Safety
Phoenix Health And Safety
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