Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Daniel Dowd

Swinton,Greater Manchester

Summary

Friendly and adaptable, equipped with strong communication and teamwork skills, paired with keen ability to handle high-pressure environments. Possess solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for patrons. Ready to contribute to positive and energetic atmosphere that enhances customer satisfaction and loyalty.

Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.

Overview

3
3
years of professional experience

Work History

Temporary Enrolment Staff- Data Input

Tameside College
Ashton-under-Lyne, Greater Manchester
08.2024 - 09.2024
  • Administration skills.
  • Data handling and confidentiality.
  • Conducted thorough data entry tasks, maintaining accuracy in information management systems.
  • Upheld professional workplace image through communication and attire.

Bar/Venues Staff

Venues at Sheffield University Students Union
Sheffield, South Yorkshire
09.2023 - 06.2024

Bar Work:

  • Completed opening and closing procedures each day.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Maintained bar stocks, replenishing daily as necessary.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Prepared beverages, ensuring consistent quality.
  • Checked identification to maintain legal compliance.
  • Refused drinks service to guests without appropriate proof of age.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Worked with bar management to implement and enforce responsible drinking practices.

Box Office/Ticket Sales:

  • Maintained orderliness in the box office area.
  • Assisted customers with ticket purchases for satisfying results.
  • Managed queues effectively during peak hours for streamlined operations.

Temporary Enrolment Staff

Tameside College
Ashton-under-Lyne, Greater Machester
08.2023 - 09.2023
  • Administration skills.
  • Data handling and confidentiality.
  • Conducted thorough data entry tasks, maintaining accuracy in information management systems.
  • Upheld professional workplace image through communication and attire.

Temporary Enrolment Staff

Tameside College
Ashton-under-Lyne, Greater Manchester
08.2022 - 09.2022
  • Enhanced customer satisfaction by providing excellent service.
  • Welcomed guests warmly to create positive first impression.
  • Eliminated production issues with thorough quality checks.
  • Upheld professional workplace image through communication and attire.

Temporary Enrolment Staff- Quality Check Desk

Tameside College
Ashton-under-Lyne, Greater Manchester
08.2021 - 09.2021
  • Enhanced customer satisfaction by providing excellent service.
  • Welcomed guests warmly to create positive first impression.
  • Eliminated production issues with thorough quality checks.
  • Upheld professional workplace image through communication and attire.

Education

GCSEs -

St Ambrose Barlow RC High School
Salford
09.2014 - 06.2019

A-Levels -

Loreto Sixth Form College
Manchester
09.2019 - 06.2021

Bachelor of Science - Quantitative Social Science

University of Sheffield
Sheffield
09.2021 -

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Flexible availability for shifts
  • Alcohol law compliance
  • Data Entry
  • Calm under pressure
  • Communication skills
  • Database administration

Custom

  • Tameside College, Temporary Enrolment Staff - Enrolment form Quality Checker, 08/2021, 09/2021, Quality inspection, Attention to detail, Customer service and communication, Keeping my working patterns flexible to accompany peak hours, Keeping a smart professional workplace image, Alan Riley
  • Tameside College, Temporary Enrolment Staff - Data Input, 08/2023, 09/2023, Administration skills, Data handling and confidentiality, Customer service and communication, Keeping my working patterns flexible to accompany peak hours, Keeping a smart professional workplace image, Alan Riley
  • Venues at Sheffield University Students Union, Bar/Venues Staff, 09/2023, 06/2024, Customer Service and Communication, Working in high pressure situations, Richard Jourdain

Timeline

Temporary Enrolment Staff- Data Input

Tameside College
08.2024 - 09.2024

Bar/Venues Staff

Venues at Sheffield University Students Union
09.2023 - 06.2024

Temporary Enrolment Staff

Tameside College
08.2023 - 09.2023

Temporary Enrolment Staff

Tameside College
08.2022 - 09.2022

Bachelor of Science - Quantitative Social Science

University of Sheffield
09.2021 -

Temporary Enrolment Staff- Quality Check Desk

Tameside College
08.2021 - 09.2021

A-Levels -

Loreto Sixth Form College
09.2019 - 06.2021

GCSEs -

St Ambrose Barlow RC High School
09.2014 - 06.2019
Daniel Dowd