Vibrant and proactive individual with strong aptitude for customer service and teamwork, ensuring seamless shopping experience. Possesses excellent communication and problem-solving skills, making it easy to assist customers and support sales goals. Ready to contribute to driving sales and enhancing customer satisfaction in the store assistant role.
Overview
13
13
years of post-secondary education
Work history
Seasonal sales assistant
Dunelm
sunderland, tyne and wear
09.2024 - 02.2025
Efficiently had helped aid stock replenishment during peak days of the year such as Christmas eve and boxing day.
Assisted with stocking up aisles to ensure there was enough products in proportion to demand. For example, filling aisles by tills with anti bacterial wipes when the shelves were empty
Accepted card and cash payments in POS register system.
Boosted product sales by offering selection guidance to customers. for example, guiding a customer on what sheets would be best suited for them when factoring in pricing and comfortability.
Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
Acted as friendly and reliable point of contact for customers on shop floor.
Resolved customer complaints and process issues with proactive problem-solving skills.
Education
GCSEs -
Christs College
SUnderland
09.2011 - 07.2024
Skills
Problem-solving
Resourcefulness
Calm under pressure
Communication skills
Affiliations
reading into history or watching documentaries and movies relevant to it.
the gym and maintaining an optimal diet to increase strength and wellbeing