Daniel Bourton
Bristol,Bristol
Summary
Strategic IT & Operations Manager with strengths in strategic alignment and operational excellence. Drives team development through targeted training and performance monitoring, enhancing overall capabilities. Delivers cost-effective solutions by optimising budgets and fostering stakeholder relationships.
Overview
14
14
years of professional experience
Work History
IT & Operations Manager
Severn Vale School
Gloucester, Gloucestershire
06.2025 - Current
- Advised senior management on business needs, providing operational support to align resources with strategic goals.
- Managed budgets and financial planning, maintaining quality while identifying cost-saving opportunities.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
- Conducted risk assessments, mitigating potential issues before they impacted business operations.
- Monitored staff performance, developing targeted improvement plans to enhance team capabilities.
- Fostered strong relationships with key stakeholders, including suppliers and clients, to support business objectives.
IT & Estates Manager
Barnwood Park School
Gloucester, Gloucestershire
01.2021 - 06.2025
- Led IT department, overseeing daily operations and aligning technology strategies with business objectives.
- Managed IT staff recruitment, training, and development, building a highly skilled and motivated team.
- Oversaw IT budget, optimising spend while ensuring availability of essential resources.
- Negotiated contracts with vendors and suppliers, achieving cost-effective solutions that enhanced IT service delivery.
- Procured software, hardware and infrastructure required to meet programme demands.
- Led projects to improve ICT system integrity and security.
- Prepared and presented reports on IT performance metrics to stakeholders, highlighting contributions of IT investments to organisational goals.
- Facilitated training sessions for staff on new technologies and software applications, boosting team competencies.
- Coordinated with maintenance teams to schedule repairs, prioritising urgent issues to maintain safety standards.
Lead IT Technician
Cathedral Schools Trust
Bristol, Bristol
09.2016 - 01.2021
- Managed the installation and configuration of computer systems and networks, ensuring seamless integration and minimal disruption.
- Responded to emergency system failures outside of business hours, minimising operational disruption and data loss.
- Designed and implemented internal websites and intranet services, improving communication and information sharing among staff.
- Led technical workshops and seminars to keep staff updated on the latest IT trends, tools, and best practices.
- Managed inventory of IT equipment, supplies, and software licenses, keeping accurate records for budgeting and procurement.
- Documented IT procedures, creating comprehensive guides for system configuration and troubleshooting.
IT Technician
Badminton all-girls School
Bristol, Bristol
10.2013 - 09.2016
- Monitored and managed IT infrastructure, diagnosing and resolving technical issues promptly to minimise downtime.
- Identified system performance issues, providing swift remedial action.
- Configured networks to optimise performance and support business operations.
- Installed, configured, and maintained computer hardware, software, systems, networks, printers, and scanners to support business operations.
- Set up workstations with appropriate cables, equipment, and software to enable user productivity.
- Trained end-users on new technologies and software applications, enhancing productivity and user competence.
- Processed user requests efficiently, ensuring timely resolution and user satisfaction.
Mobile IT Support
Hexakis
Bristol, Bristol
09.2012 - 09.2013
- Managed customer complaints through effective communication and timely resolution.
- Collaborated with team members to meet project deadlines and deliver quality solutions.
- Built and maintained courteous and effective working relationships.
- Volunteered for additional assignments to support team objectives and enhance overall performance.
Education
Foundation Degree in Science - IT Communications and Computer Networking
Univeristy of plymouth
Plymouth01-2011
Higher National Diploma - Computers and Computer Networking
City of Bristol College
Bristol01-2009
MOnks Park Secondary School
BristolSkills
- Operational support
- Budget management
- Vendor management
- Risk assessment
- Change management
- Performance monitoring
- Resource allocation
- Stakeholder engagement
Hobbies and interests
- care for my first garden , growing edible plants and have a growing collection of fruit trees.
- Food and cooking, since Covid I have had a real passion for food and making my own family.
Timeline
IT & Operations Manager
Severn Vale School
06.2025 - Current
IT & Estates Manager
Barnwood Park School
01.2021 - 06.2025
Lead IT Technician
Cathedral Schools Trust
09.2016 - 01.2021
IT Technician
Badminton all-girls School
10.2013 - 09.2016
Mobile IT Support
Hexakis
09.2012 - 09.2013
Foundation Degree in Science - IT Communications and Computer Networking
Univeristy of plymouth
Higher National Diploma - Computers and Computer Networking
City of Bristol College
MOnks Park Secondary School