- Volunteering for a local charity, to regenerate the local and surrounding areas
- Football
- Rugby League and Union
- Hiking
- Mixed Martial Arts
Dean Evans-Yoxall
Croespenmaen, Newport,Gwent
Summary
Strategic Regional Operations Manager with a robust background in overseeing complex operations within regulated environments. Delivers efficient rail plant operations across multiple regions, managing teams, assets, and client relationships. Leverages 22 years of engineering experience from the Royal Navy to drive operational excellence and leadership. Regional Operations Manager with strong record of optimising processes and enhancing team performance. Proven ability to streamline operations, reduce costs, and improve overall efficiency. Skilled in leading cross-functional teams, implementing strategic initiatives, and driving growth. Brings solutions-focused approach, ensuring operational excellence and customer satisfaction.
Overview
31
31
years of professional experience
Work History
Regional Operations Manager
Harsco Rail
01.2022 - Current
- Managed asset availability and deployment, optimising resource utilisation to support operational efficiency.
- Led operational delivery of rail plant services, coordinating 48 drivers, 3 planners, and 15 engineers to ensure timely service execution.
- Cultivated customer relationships, driving improvements in satisfaction and loyalty through effective communication and service delivery.
Head of Operations
Kusten Vorland
01.2021 - 01.2022
- Managed a team of over 50 employees, fostering a culture of innovation and continuous improvement.
- Directed operational performance, implementing process improvements to enhance workflow efficiency.
- Streamlined customer service operations, significantly improving response times and customer satisfaction ratings.
- Monitored staff performance and developed improvement plans.
Production Planner
Hitachi Rail
01.2018 - 01.2021
- Developed and maintained production schedules, ensuring timely delivery of products to clients.
- Coordinated production planning to enhance scheduling efficiency and align resources effectively.
- Assessed sales order quantities to plan and deliver sufficient production output to set deadlines.
- Calculated quantities of materials needed at specific intervals for seamless manufacturing, construction or other production programmes.
Aircraft Engineering Technician
Royal Navy
Yeovil, Somerset
07.1995 - 11.2018
- Led engineering teams as Chief Petty Officer, ensuring technical excellence and operational readiness.
- Kept equipment in compliance with design specifications and safety standards.
- Oversaw quality control, maintenance and repairs throughout projects.
- Directed maintenance and repair of plant machinery.
- Identified and implemented optimum resolutions to complex engineering problems using Root Cause Analysis (RCA).
- Completed complex repairs on major aircraft systems to fix broken or damaged components, leaks or faults.
- Kept accurate and up to date logbook of completed aircraft repairs, replacements and maintenance for safety violations.
- Carried out regular inspections on electronic and structural elements of aircraft.
- Conducted in-depth inspections into aircraft to determine functionality and assess faults requiring prompt repairs.
- Tested electrical and electronic components, assemblies and systems.
- Verified completed work against technical and regulatory requirements.
- Scrutinised aircraft systems against strict protocols and aviation laws.
- Installed radio systems, inverters and in-flight refuelling systems.
- Conducted detailed pre-flight inspections on helicopter systems to maintain optimal performance and safety standards.
- Assessed wear and tear on critical components, recommending replacements or repairs to prevent failures.
- Analysed flight data and pilot reports to identify potential mechanical issues before they escalated.
- Trained junior mechanics in helicopter maintenance procedures, promoting a culture of safety and continuous improvement.
- Coordinated with pilots and ground staff to schedule maintenance activities without disrupting flight operations.
- Operated ground support equipment safely, including tugs, hoists, and diagnostic systems.
- Collaborated with engineering teams to develop solutions for recurring mechanical issues, reducing repair times.
- Provided technical support during aircraft recovery operations, demonstrating expertise under pressure.
- Performed routine maintenance and emergency repairs on engines, rotors, and avionics, minimising downtime.
- Updated maintenance records and logs accurately, complying with aviation regulatory requirements.
- Implemented modifications and upgrades on helicopter systems as per manufacturer's recommendations and regulatory directives.
- Utilised specialised diagnostic equipment to troubleshoot electrical and mechanical issues swiftly.
Education
BEng (Hons) - Aeronautical Engineering (Avionics)
Portsmouth University
01-2012
ILM Level 7 - Service Improvement
Institute of leadership and management
CMI Level 5 Diploma - Management & Leadership
Royal Navy Leadership Academy
NEBOSH General Certificate -
Nebosh
ISO 9001 Internal Auditor -
Royal Navy
Skills
- Operational Leadership & Strategy
- Multi-Site Team Management
- KPI management
- Asset & Resource Planning
- Risk Management
- Change management
- Operational efficiency
- Process improvement
- Resource optimization
- Quality control
- Risk assessment
- Performance tracking
- Stakeholder engagement
- Training & Mentorship
- Team leadership
- Project supervision
- Logistics coordination
- Client Relationship Management
- Customer relationship management
- Client engagement
- Customer engagement
- Customer satisfaction
- Outstanding customer service
- Customer service orientation
- Technical troubleshooting
- Technical communication
- Communication strategy
- Communication proficiency
- Effective communication
- Strong communication
- Report-writing
- Negotiation skills
- Conflict Resolution
- Crisis management
- Health and Safety regulations
- Health and Safety Compliance
- Operational support
- Operational resilience
- SAP
- Excel
- Word
- Microsoft Office Suite
- General office administration
- Administrative procedures
- Financial reporting
- Financial transaction management
- Profit and loss understanding
- Cost efficiency
- Cost reduction
- Quality Assurance
- Quality control measures
- Vendor negotiation
- Production scheduling
- Employee training
- Training and Development
- Leadership training
- Staff recruitment
- Cultural awareness
- Interpersonal communication
- Persuasive communication
- Self-motivation
- Workplace morale
- Team engagement
- Stress management
- Time-management
- Multitasking proficiency
- Scheduling coordination
- Organisational ability
- Organisational development
- Engineering Problem Solving
- Business development
- Strategic operations
- Strategic planning
- Continuous Improvement implementation
- Department leadership
- Equipment Maintenance
- Crisis management
- Decision-making
- Relationship-building
- Relationship building
- Staff development
- Workforce scheduling
- Communication strategy
- Operational Leadership & Strategy
- Strong communication
- Leadership skills
- Organisational ability
- Organisational development
- Microsoft Office Suite
- Operational Leadership & Strategy
Custom Section
- BEng (Hons) Aeronautical Engineering (Avionics)
- ILM Level 7 – Service Improvement
- CMI Level 5 Diploma – Management & Leadership
- NEBOSH General Certificate
- SSSTS
- ISO 9001 Internal Auditor
Interests
Timeline
Regional Operations Manager
Harsco Rail
01.2022 - Current
Head of Operations
Kusten Vorland
01.2021 - 01.2022
Production Planner
Hitachi Rail
01.2018 - 01.2021
Aircraft Engineering Technician
Royal Navy
07.1995 - 11.2018
BEng (Hons) - Aeronautical Engineering (Avionics)
Portsmouth University
ILM Level 7 - Service Improvement
Institute of leadership and management
CMI Level 5 Diploma - Management & Leadership
Royal Navy Leadership Academy
NEBOSH General Certificate -
Nebosh
ISO 9001 Internal Auditor -
Royal Navy