Dania Ahmed

• I have serve as Orientation Group Leaders throughout the summer and attend all new students orientation
• Developing relationships with prospective students to give them Campus Tours, helped prospective students learn about our collage and enroll at Huddersfield new collage
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Developed strong communication and organizational skills through working on group projects.

I did one week placement in a Nursery in Dalton in which I need to make plan activities for children and need to meet their needs.

· spending time reading to children, telling stories or listening to them

· assisting children in play

· being on your feet all day, playing inside or outside or providing children with interesting arts and crafts work

• Kept clients engaged in social networks and communities for personal health and growth.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Prepared agendas and took notes at meetings to archive proceedings.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.

· Assist in the calculating, scoring, and graphing of collected observation data.

· Provide direct supervision and therapeutic to service user.

· Support service user in achieving their treatment goals, using encouragement, problem solving and behaviour modification.

· Intervene with student and families during crisis.

· Complete daily clinical progress notes.

• Devised and enhanced treatment strategies to promote continued progress.
• Collaborated with mental health professionals to coordinate comprehensive care for clients.
• Utilized motivational interviewing techniques to increase client engagement in treatment.
• Support service user in achieving their treatment goals, using encouragement, problem solving and behavior modification

• Collaborated with other departments to guarantee customer satisfaction
• Taking calls from customers and dealing with their requests effectively.
• Making accurate logs on my calls and noting how many calls I have taken on a daily basis to match my targets.
• Helping to reduce the call log of customers needing a response or feedback regarding their enquiry.
• Issuing refunds or credits to people’s accounts