Danessa Johnston

• Prepared and served drinks and food to customers. As well as sold

retail items.

• Operated expresso machine.

• Managed inventory.

• Learned and executed high standards for serving guests in timely

matter.

• Trained new employees.

• Operated a POS machine/cash register.

• Maintained necessary supplies.

• Completed any tasks assigned (tray runs, mini bar checks, roll ups,

polishing)

• Setting and preparing trays and tables as per hotel service standards.

• Served guests food and beverages promptly.

• Collaborated with kitchen staff to ensure timely preparation of menu items.
• Maintained cleanliness and organization of service trays and delivery carts.

• Moonlighted the Rimrock banquets multiple times, for important

functions and gatherings.

• Successfully anticipated, addressed guest needs.

• Remotely set up and cleared tables of linen, glassware, silverware and

any other items.

• Delivered courses and refilled beverages promptly

- Stripping linens, making up beds.

- Dusting.

- Vacuuming.

- Washing bathroom sink, tub, & walls.

- Washing windows, baseboards and floors.

- Deep cleaning.

- Clean all assigned guestrooms to hotel standard in timely fashion

- Take initiative to add a personalized experience for the guest

- Note what’s missing in mini bars.

- Take ownership of guests’ privacy and belongings, while ensuring

exceptional service.

- Move all reasonably portable furniture in rooms to clean under & behind.

- Remain efficient but fast during busy shifts.

- Train new employees to the hotels high standards.

• Prepared beverages following established recipes and café standards.
• Provided exceptional customer service, fostering a welcoming environment for patrons.
• Operated espresso machines and coffee grinders with precision to ensure beverage quality.
• Maintained cleanliness and organization of the workspace, adhering to health and safety regulations.