Suhani Pandya

Managed customer lines for minimum wait times and high satisfaction.

• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
• Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
• Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
• Built rapport with new and existing customers to boost client retention.

• Offered valuable feedback to help improve cover letters and resumes for students.
• Responded to enquiries to address needs of students.
• Organised bonding initiatives for mentors and mentees to build connections.
• Provided input on tests and examinations of students to improve test scores.

• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

• Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
• Produced and presented new social media campaign ideas to increase exposure.
• Optimised search marketing strategies derived from analytics detailing visit numbers, time on site and page views per visit.
• Participated in training and workshops to enhance and improve marketing skills.

• Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
• Cultivated close working relationships with students, teaching staff and parents.
• Established effective classroom routines by providing high-quality practical support to teaching staff.
• Prepared positive, productive learning environments with engaging wall displays and effective resources.