Summary
Overview
Work history
Skills
CONTACT
Timeline
Generic

DAN FRANCIS

Summary

Dynamic and results-driven professional with extensive expertise in cyber security and enterprise account management. Demonstrates strong business development skills, adept at owning the end-to-end sales cycle from lead generation through to closed won. Proficient in networking, account management, and nurturing client relationships through proactive and reactive strategies. Consistently maintains CRM systems like Salesforce for accurate forecasting and sales administration. Committed to leveraging sales strategies to drive business growth and achieve organisational goals, aligning to MEDDIC sales framework. Proven record within new business sales and overachieving against annual targets, pushed by a desire to deliver and be successful.

Overview

8
8
years of professional experience

Work history

Direct Sales Manager

Cyber Security Associates Ltd (t/a CSA Cyber)
London
2024.05 - Current

FY26:

  • Current YTD AGP of £764,889.91 vs YTD AGP Target of £572,916.67 (Annual Target - £625,000.00 AGP)
  • Overachieved against Target across Q1, Q2, & Q3, and on track to overachieve again for Q4.
  • Closed Won Revenue (Current) of £1,262,608,55 – YTD.
  • Current YTD sales number consisting of New Business sales 56% and 44% Existing Accounts.
  • Delivered a high level of service and Account Management to clients across FY25, continuing into FY26 to maintain and extend relationships for continued business opportunities. Enterprise account relationships grown into Strategic Accounts.
  • Consistently closed high value (£40,000.00 AGP+), multi-year and multi-service deals, across both New Business and Existing Clients.
  • Successfully positioned and sold Cyber Security services in regulated sectors, including Financial Services, Critical National Infrastructure and Aviation.
  • Led complex sales cycles end-to-end, managing multiple stakeholders, including CISOs, IT Directors, Procurement and Legal Teams.
  • Converted competitive tenders and RFPs, clearly articulating technical value, service alignment and commercial strategy.
  • Supporting and led regular service reviews and executive updates, demonstrating value, risk reduction and return on investment.
  • Both identified and qualified new sales leads, conducting market research to reach new sectors and organisations.

FY25:

  • Overachieved against Target, with Closed Won AGP of £389,355.23 vs Financial Year Target of £240,000.00 AGP.
  • Closed Won Revenue sales of £673,242.67.
  • Settled into a new organisation and working environment quickly, with limited training/"ramp-up", and immediately producing sales.
  • Consistently generated New Business opportunities, leading to closed sales and new clients.
  • Assessed market trends, leading to more targeted sales strategies.
  • Helped create a positive work environment, within a new sales team.
  • Collaborated closely with other departments for smooth operations.
  • Began to develop New Business relationships into strategic Key Client relationships and partnerships.

Account Manager

Pentesec
Peterborough, Cambridgeshire
2023.04 - 2024.04
  • Current YTD GP of £342,617.85 vs YTD GP Target of £180,000.00.
  • Achieved - New Business GP sales of £84,112.86, February 2024 vs GP Target of £15,000.00
  • Achieved - New Business GP sales of £66,297.86, November 2023 vs GP Target of £15,000.00
  • Achieved - Circa. £1,000,000. of New Business revenue April 2023 - April 2024.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Represented company at industry events, networking to increase client engagement and identify new opportunities.
  • Identified and qualified new sales leads, conducting market research to reach new sectors.
  • Monitored customer trends and account performance to proactively identify and rectify challenges.
  • Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Business Development Representative

Pentesec
Peterborough, Cambridgeshire
2022.07 - 2023.04
  • Averaged 6-8 new business meetings per month from July 2022 - April 2023.
  • Completed 80-100 cold calls per day, whilst generating leads through LinkedIn Sales Navigator and using Cognism, ZoomInfo & Outreach to create sequences and email campaigns.
  • Identified prospect needs and offered appropriate products and services.
  • Drove new business opportunity and increased pipeline through cold calling, emailing and social networking.
  • Engaged cold prospects into business opportunities through sales techniques.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
  • Maintained expert product knowledge for persuasive, reliable customer guidance.

Warehouse & Account Manager

Lightwood PLC
North Weald, Essex
2018.06 - 2022.07
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Identified and qualified new sales leads, conducting market research to reach new sectors.
  • Increased client satisfaction, implementing strategic account plans to further growth.
  • Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Led daily warehouse management meetings, ensuring minutes were taken accurately and distributed to appropriate personnel.

Skills

  • Face-to-face Sales & Client Engagement
  • Enterprise Account Management
  • Customer relations
  • Owning end-to-end sales cycle, inclusive of Lead Generation to Closed Won
  • Cyber Security knowledge & expertise
  • Strong business development skills
  • Consistent CRM (Salesforce) maintenance
  • Sales strategy familiarity (MEDDIC, MEDDPICC & SCOTSMAN)
  • Accurate forecasting and sales administration (Salesforce)
  • Proactive and Reactive relationship building

CONTACT

  • Phone: 07930 028 872
  • Email: danfrancis01@hotmail.com

Timeline

Direct Sales Manager

Cyber Security Associates Ltd (t/a CSA Cyber)
2024.05 - Current

Account Manager

Pentesec
2023.04 - 2024.04

Business Development Representative

Pentesec
2022.07 - 2023.04

Warehouse & Account Manager

Lightwood PLC
2018.06 - 2022.07
DAN FRANCIS